Inside Sales Account Executive/Lab

VSP Vision; Minnesota; Hybrid; USD 24,000 - 39,000; Full time

Job summary

VSP Vision is seeking a sales professional to work with network doctors to drive incremental sales for the Optical Lab. You will build and maintain strong relationships with practices, respond to inquiries about pricing, products, and policies, and target growth within a defined territory.

This role emphasizes customer service, accuracy, and timely communication to support practice partnerships. This position leverages sales automation and reporting to monitor performance, ensure service

Qualifications

• 1–2 years sales or account management experience.
• 2 years in a business setting with strong customer service.
• Knowledge of ophthalmic lenses and the optical industry.
• Strong organizational and interpersonal skills.
• Proficiency with PC applications.

Responsibilities

• Generate incremental sales for the Optical Lab with moderate supervision.
• Manage relationships with network doctors and set expectations.
• Initiate contact with practices regarding pricing, product information, and policies.
• Generate sales within the assigned geographic territory.
• Monitor accounts to ensure requirements are met and identify issues.
• Utilize sales automation and order entry systems to make inquiries and prepare reports.

Skills

Sales experience

Customer service

Ophthalmic knowledge

Interpersonal skills

Organizational skills

PC proficiency

Job description

With moderate supervision, work with new and existing network doctors to generate incremental sales for the Optical Lab. Manage relationships with and satisfy expectations of all network doctors. Establish and build solid business relationships with network doctors Initiate communication with and respond to inquiries from practices regarding pricing, product information, and policies of the lab Generate sales volume from practices within a specified geographical territory As assigned, monitor specified types of accounts to ensure requirements are being met With assistance, monitor accounts to identify potential issues Gather and analyze data to offer alternative solutions within established processes to resolve identified problems while continuing to meet customer expectations Maintain current working knowledge of lab systems, products, sales strategies and marketing opportunities Identify opportunities and recommend changes for improvements Utilize sales automation and order entry systems to make inquiries, maintain records and prepare reports Escalate issues to the appropriate level when necessary For roles that are remote (i.e., Work From Home (WFH)) or hybrid (i.e., partial onsite at a VSP location and WFH), must demonstrate a high level of engagement in virtual environments, including maintaining camera presence during meetings to support effective communication and team alignment #LI-OPTICS

Job Specifications

Typically has the following skills or abilities:

• One to two years sales or account management experience or equivalent
• Two years experience in a business setting, demonstrating proven quality customer service skills
• Knowledge of Ophthalmic lens and the Optical Industry
• Strong organizational skills
• Excellent interpersonal and rapport building skills
• Familiarity with PC applications

Compensation

Compensation range for the role is listed below. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors. As a part of the compensation package, this role may include eligible bonuses and commissions.

Salary Ranges: $17.55 - $28.14

VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, disability or protected veteran status.

We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Unincorporated LA County Residents: Qualified Applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act, and any other similar laws.

At VSP Vision, we’re all about seeing potential—literally! We believe that everyone deserves access to quality vision care, and we’re on a mission to make that happen. With nearly 70 years in the eye health industry, our team is driven by compassion, care, and a shared mission to help people see every possibility. When you join our global family of nearly 15,000 teammates, you’re stepping into a world where innovation meets impact. We value collaboration, inclusion, and making sure that everyone feels they belong. Ready to grow your career in an environment that’s as supportive as it is inspiring? Then VSP is the place for you. Let’s work together to create a clearer, brighter future—one person at a time. Follow your heart to VSP! #VisionWithHeart