Inside Sales Account Executive/Lab

VSP Vision Care; Minnesota; Hybrid; USD 24,000 - 39,000; Full time

Benefits offered by this job

Bonuses and commissions

Job summary

VSP Vision Care in Minnesota seeks a sales/account management professional to drive incremental Optical Lab sales and manage doctor relationships. You will respond to pricing inquiries and support lab product information and policies.

With experience in ophthalmic lens knowledge and strong customer service, you will grow within a defined territory, monitor accounts, and use sales systems to maintain records and reports.

Qualifications

• One to two years sales or account management experience or equivalent.
• Two years experience in a business setting, demonstrating proven quality customer service skills.
• Knowledge of Ophthalmic lens and the Optical Industry.
• Strong organizational skills.
• Excellent interpersonal and rapport building skills.
• Familiarity with PC applications.

Responsibilities

• Generate incremental sales for the Optical Lab with moderate supervision.
• Establish and build solid business relationships with network doctors.
• Respond to inquiries from practices regarding pricing, product information, and policies of the lab.
• Generate sales volume from practices within a specified geographical territory.
• Monitor accounts to ensure requirements are met.
• Identify opportunities and recommend changes for improvements.
• Maintain knowledge of lab systems, products, sales strategies and marketing opportunities.
• Utilize sales automation and order entry systems to make inquiries and prepare reports.
• Escalate issues to the appropriate level when necessary.

Skills

Sales experience

Account management

Customer service

Interpersonal skills

Organizational skills

Education

Two years business setting experience

Tools

PC applications

Job description

With moderate supervision, work with new and existing network doctors to generate incremental sales for the Optical Lab. Manage relationships with and satisfy expectations of all network doctors.

Establish and build solid business relationships with network doctors

Initiate communication with and respond to inquiries from practices regarding pricing, product information, and policies of the lab

Generate sales volume from practices within a specified geographical territory

As assigned, monitor specified types of accounts to ensure requirements are being met

With assistance, monitor accounts to identify potential issues

Gather and analyze data to offer alternative solutions within established processes to resolve identified problems while continuing to meet customer expectations

Maintain current working knowledge of lab systems, products, sales strategies and marketing opportunities

Identify opportunities and recommend changes for improvements

Utilize sales automation and order entry systems to make inquiries, maintain records and prepare reports

Escalate issues to the appropriate level when necessary

Job Specifications

Typically has the following skills or abilities:

One to two years sales or account management experience or equivalent

Two years experience in a business setting, demonstrating proven quality customer service skills

Knowledge of Ophthalmic lens and the Optical Industry

Strong organizational skills

Excellent interpersonal and rapport building skills

Familiarity with PC applications

For roles that are remote (i.e., Work From Home (WFH)) or hybrid (i.e., partial onsite at a VSP location and WFH), must demonstrate a high level of engagement in virtual environments, including maintaining camera presence during meetings to support effective communication and team alignment

#LI-OPTICS

Compensation range for the role is listed below. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible bonuses and commissions. For more information regarding VSP Vision benefits, please click here.

Salary Ranges: $17.55 - $28.14

VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Unincorporated LA County Residents: Qualified Applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act, and any other similar laws.

As a regular part of doing business,VSPVision (“VSP”)collects many different types ofpersonal information, including protected health information, about ouraudiences, includingmembers, doctors,clients, brokers, business partners,andemployees. VSP Vision employees will have access to this sensitive personal information and are subject to follow Information Security and Privacy Policies.