Inside Sales

imperativelogistics; Columbia (SC); On-site; USD 45,000 - 70,000; Full time

Benefits offered by this job

Medical, Dental, and Vision insurance

HSA match contribution

401k match contribution

Paid Time Off

Life Insurance

Employer-paid disability insurance

Job summary

Imperative Logistics is seeking an Inside Sales Representative to deliver excellent customer service and perform consultative sales to clients. The role emphasizes a customer-first attitude, strong communication, and the ability to develop new relationships while maintaining existing accounts.

You will manage a high volume of leads in our CRM, follow up diligently, and collaborate with operations to align solutions with client needs.

Qualifications

• Exceptional verbal and written communication skills.
• Ability to build and manage interpersonal relationships at all levels.
• Strong time management and organization abilities.
• Ability to execute job functions through creative and out-of-the-box thinking.
• Positive, self-motivated and driven mentality.
• Navigate conversations with emotional intelligence.
• Team-oriented with diverse collaboration.
• Engage clients with effective communication strategies.
• Attention to detail and goal-oriented mindset.

Responsibilities

• Identify, pursue, and follow up on leads to establish sales and business development opportunities, while maintaining relationships with existing accounts.
• Build and maintain client relationships, identify opportunities, and close deals.
• Generate sales by pursuing accounts through diligent follow-up via multiple channels, including cold calling.
• Convert infrequent shipping accounts into established, consistent accounts.
• Maintain knowledge of the industry and current market conditions.
• Manage a CRM system with a high volume of leads, documenting notes and tracking actions.
• Develop and maintain relationships and communications between accounts and operations.
• Review sales performance to ensure goals are met or exceeded.
• Distribute promotional materials to potential and existing accounts.
• Provide administrative and marketing support to the company and sales team.

Skills

Communication skills

Interpersonal skills

Time management

Creative thinking

Self-motivation

Emotional intelligence

Teamwork

Client communication

Attention to detail

Goal orientation

Job description

Imperative Logistics is looking for an Inside Sales Representative who shares in our core values of employee happiness, hard work, and a customer-first attitude. In this position, the Inside Sales Representative will be providing a high level of customer service, performing consultative sales to clients, and explaining the company's services and benefits to potential and existing clients. This role requires a motivated team player with exceptional communication and listening skills, a strong work ethic, and the ability to be self-motivated and take direction. This position is to focus on inside sales through client development to ultimately grow the company. Imperative Logistics is a provider of premium logistics services specializing in the transportation of high-value and time-sensitive shipments across the healthcare, aerospace, entertainment, and electronics industries, among others. ASAP Expediting provides a full suite of specialized logistics services, including time-definite LTL (Deferred), airfreight, and other domestic and international expedited services, as well as an array of customized white-glove services.

Job Summary

Imperative Logistics is looking for an Inside Sales Representative who shares in our core values of employee happiness, hard work, and a customer-first attitude. In this position, the Inside Sales Representative will be providing a high level of customer service, performing consultative sales to clients, and explaining the company's services and benefits to potential and existing clients. This role requires a motivated team player with exceptional communication and listening skills, a strong work ethic, and the ability to be self-motivated and take direction. This position is to focus on inside sales through client development to ultimately grow the company.

Responsibilities

• Identify, pursue, and follow up on leads to establish sales and business development opportunities, while maintaining relationship with existing accounts
• Build and maintain client relationships, identify business opportunities, and close business deals
• Generate sales by pursuing accounts through diligently following up by utilizing various communication channels, including cold calling, to understand the clients' needs and effectively sell solutions
• Convert infrequent shipping accounts into established and consistent accounts
• Maintain knowledge of the industry and current market conditions
• Manage a CRM system with a high volume of leads and effectively manage and create account profiles, including documenting detailed and accurate notes, verifying all information and user fields, and tracking all related actions into the database
• Develop and maintain meaningful relationships and strong communications between accounts, and the operations team
• Review sales performance regularly to ensure goals are being met and exceeded
• Organize and distribute promotional materials to potential and existing accounts
• Provide administrative and marketing support to the company and sales team as needed

Qualifications

• Exceptional verbal and written communication skills
• Competence to build and effectively manage interpersonal relationships at all levels
• Highly proficient in time management skills
• Ability to execute job functions through creative and out-of-the-box thinking
• Positive, self-motivated, and driven mentality
• Ability to successfully navigate conversations through emotional intelligence
• Team-oriented and able to collaborate with a diverse group of individuals
• Ability to engage clients' attention and time through effective communication strategies
• People-oriented, detail-oriented, and goal-oriented

What We Offer

• Competitive salary, plus uncapped commission opportunities
• Medical, Dental, and Vision insurance
• HSA match contribution
• Paid Time Off
• Life Insurance
• Employer-paid short and long-term disability insurance
• 401k match contribution

EEO

ASAP Expediting & Logistics provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Physical Requirements

The position is in an indoor, office environment, requires the ability to communicate with internal and external customers or vendors verbally and in writing, sit for periods of time, operate typical office equipment which requires seeing and the use of a keyboard. This position may require travel as needed.

WHAT WE OFFER

• Medical, Dental, and Vision insurance
• 401k + matching contribution
• HSA + matching contribution
• Paid Time Off
• Life Insurance
• Employ