Inside Business Development: Onboard & Accelerate Growth

FirstCash; Coppell (TX); On-site; USD 60,000 - 90,000; Full time

Job summary

FirstCash Holdings, Inc. is seeking an Inside Business Development Specialist in Dallas, TX to drive early-stage merchant onboarding and accelerate originations during the first 90 days. You will make 60–75 outbound calls daily, build relationships with merchant decision-makers, and coach partners on financing program utilization.

Join a fast-paced, team-oriented environment. This role focuses on delivering strong early portfolio performance and collaborating with Sales, Training, and Operations

Qualifications

• Inside sales or phone sales experience required (1+ year) with ability to close deals.
• Consistent work history verifiable on resume.
• Ability to perform basic math calculations.
• Multi-task in fast-paced environment.
• Computer literate and able to operate common office machines.
• Minimum age 18.
• High School Diploma, GED, or equivalent.
• Bilingual applicants encouraged to apply.

Responsibilities

• Onboard and activate new merchant partners.
• Drive originations and funded volume within first 90 days.
• Make 60-75 outbound calls daily to engage merchants and advance opportunities.
• Manage a structured pipeline and maintain consistent follow‑up.
• Coach merchants on financing program utilization.
• Build strong relationships with merchant decision‑makers.
• Monitor performance trends and proactively address gaps.
• Accurately document activities and opportunities within CRM systems.
• Collaborate with Sales, Training, and Operations teams to support merchant success.

Skills

Sales experience

Business development

Account management

Phone skills

Time management

Relationship building

Self-motivated

Team oriented

Education

High School Diploma or equivalent

Tools

CRM systems

Job description

FirstCash Holdings, Inc. is seeking an Inside Business Development Specialist in Dallas, TX to drive early-stage merchant onboarding and accelerate originations during the first 90 days. You will make 60–75 outbound calls daily, build relationships with merchant decision-makers, and coach partners on financing program utilization.

Join a fast-paced, team-oriented environment. This role focuses on delivering strong early portfolio performance and collaborating with Sales, Training, and Operations