Infusion Scheduling & Care Coordination Specialist

Atrium Health; Charlotte (NC); Hybrid; USD 26,000 - 43,000; Full time

Benefits offered by this job

Remote work after training

Job summary

Atrium Health in Charlotte, NC is seeking an Infusion Operations: Administration - Administration Operations professional for a full-time role. The position involves coordinating referrals, obtaining authorizations, and guiding patients to appropriate providers within their insurance networks.

The role includes managing scheduling for procedures and tests across departments, educating patients about coverage, and participating in a schedule that transitions to remote work after training.

Qualifications

• Customer service experience in a healthcare setting.
• Knowledge of insurance coverage and medical necessity policies.
• Ability to coordinate referrals and schedules efficiently.

Responsibilities

• Completes referrals for patients and coordinates with referring and receiving practices.
• Obtains all authorizations needed.
• Directs patients to providers in their insurance plan.
• Reviews benefits and educates patients on coverage.
• Coordinates and schedules procedures and tests across departments.

Skills

Customer service

Insurance knowledge

Scheduling

Education

High School Diploma or GED

Job description

Atrium Health in Charlotte, NC is seeking an Infusion Operations: Administration - Administration Operations professional for a full-time role. The position involves coordinating referrals, obtaining authorizations, and guiding patients to appropriate providers within their insurance networks.

The role includes managing scheduling for procedures and tests across departments, educating patients about coverage, and participating in a schedule that transitions to remote work after training.