Infusion Clinic Scheduling & Admin Specialist

Infusion PA; Aurora (IL); On-site; USD 42,000 - 46,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

HSA with Employer Contribution

401K with Match up to 4%

PTO accrual 3 weeks

PTO rollover and donation program

Tuition Assistance Program

Employee Assistance Program

Disability insurance

Life Insurance

Job summary

Vivo Infusion in Aurora, CO is seeking a motivated Clinical Service Specialist to join our infusion team. This role combines healthcare administration with patient scheduling, benefits verification, and authorizations to ensure seamless treatment workflows.

The ideal candidate has strong communication skills, HIPAA awareness, and experience in medical office settings. You will verify insurance, coordinate with medical staff, and support operations while delivering compassionate service in a

Qualifications

• 2 years of administrative experience in a healthcare environment
• Medical Assistant Certification or Medical Office experience preferred
• Active CPR/BLS prior to starting work required

Responsibilities

• Manages and supports all front end operations of the infusion center including answering phone calls, greeting patients, and handling payments
• Proactively reviews patient cancellations and reschedules treatments to ensure the treatment plan is followed
• Verifies insurance benefits and secures necessary authorizations; communicates changes to Clinical Operations Manager and nursing staff
• Schedules patients for follow-up infusion treatments in coordination with the Patient Care Navigator team
• Maintains HIPAA-compliant records, assists with inventory management, and supports cross-functional staff; potential travel to other Vivo clinics

Skills

Scheduling authorizations

Benefits verification

Healthcare administration

Communication skills

HIPAA compliance

Medical terminology

Education

High School diploma

Medical Assistant Certification

Job description

Vivo Infusion in Aurora, CO is seeking a motivated Clinical Service Specialist to join our infusion team. This role combines healthcare administration with patient scheduling, benefits verification, and authorizations to ensure seamless treatment workflows.

The ideal candidate has strong communication skills, HIPAA awareness, and experience in medical office settings. You will verify insurance, coordinate with medical staff, and support operations while delivering compassionate service in a