Infusion Office Care Coordinator: Scheduling & Admin

Mohawk Valley Health System; City of Utica (NY); On-site; USD 26,000 - 35,000; Full time

Job summary

Mohawk Valley Health System is seeking a Medical Office Coordinator for the Outpatient Infusion Unit. You will coordinate care by scheduling and pre-registering patients and handling related clerical tasks, working with clinical staff to forward clinical matters appropriately.

Responsibilities include managing provider schedules, authorizations, order entries, records retrieval, and correspondence with patients and insurers to ensure timely care and communication.

Qualifications

• Strong computer skills with proficiency in office software and medical terminology.

Responsibilities

• Ensures charts, documents and clinical testing are prepared prior to patient’s next appointment.
• Works as a clerical member of the patient’s care team.
• Uses phone notes for communication/documentation with patients.
• Answers calls professionally and refers to clinical staff when needed.
• Monitors daily schedule and communicates issues to Practice Manager.
• Handles prior authorizations for medications.
• Performs order entry and clarifies orders with providers.
• Retrieves records for follow up appointments.
• Faxes tests and records to providers/patients.
• Completes forms and obtains provider signatures.

Skills

Strong computer skills

Prioritize work and communicate

Insurance terminology knowledge (pref)

Education

High School Diploma or equivalent

Job description

Mohawk Valley Health System is seeking a Medical Office Coordinator for the Outpatient Infusion Unit. You will coordinate care by scheduling and pre-registering patients and handling related clerical tasks, working with clinical staff to forward clinical matters appropriately.

Responsibilities include managing provider schedules, authorizations, order entries, records retrieval, and correspondence with patients and insurers to ensure timely care and communication.