Medical Office Coordinator: Patient Care & Scheduling

Mohawk Valley Health System; City of Utica (NY); Presencial; USD 26.000 - 34.000; Jornada completa

Descripción de la vacante

Mohawk Valley Health System in Utica seeks a Medical Office Coordinator to support the patient care team by coordinating phone calls, appointments, and prescription authorizations. The role requires knowledge of medical terminology and the ability to distinguish clinical from non-clinical matters, referring clinical issues to staff.

Responsibilities include ensuring charts and documents are ready, handling referrals, managing provider schedules, and processing forms and prescription requests.

Formación

• Prioritize work effectively and communicate clearly with patients and staff.
• Strong computer skills to manage charts, scheduling and documentation.

Responsabilidades

• Prepare charts, documents and tests before patient appointments.
• Coordinate phone calls, appointments, and referrals.
• Handle prior authorizations for medications and enter orders.
• Manage provider schedules, cancellations and rescheduling as needed.
• Cross-train in other clerical positions as applicable.

Conocimientos

Prioritization

Communication

Telephone etiquette

Computer skills

Educación

High School Diploma or equivalent

Herramientas

Medical terminology

Descripción del empleo

Mohawk Valley Health System in Utica seeks a Medical Office Coordinator to support the patient care team by coordinating phone calls, appointments, and prescription authorizations. The role requires knowledge of medical terminology and the ability to distinguish clinical from non-clinical matters, referring clinical issues to staff.

Responsibilities include ensuring charts and documents are ready, handling referrals, managing provider schedules, and processing forms and prescription requests.