Infusion Intake Navigator — Elevate Care & Insurance

Meridian Street Capital, LLC; Holyoke (MA); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Full benefits

Disability coverage (short/long-term)

401(k) match

15 Days PTO

Parental leave

Job summary

Local Infusion is hiring an Insurance and Intake Coordinator (an “Infusion Guide”) to drive referral and intake coordination with exceptional patient and physician customer service. The role focuses on ensuring patients receive the highest level of infusion care and seamless pre-authorization support.

The full-time position is onsite in Holyoke, MA, Monday–Friday, 8:00 a.m.–4:30 p.m., with a base salary starting at $25/hr plus a quarterly bonus and full benefits.

Qualifications

• Health Care Experience Required.
• Prior Experience in Infusion is Preferred.
• Insurance Prior Authorization Experience.
• Medical Terminology Experience.
• Overall Medical Insurance Experience.
• Ability to quickly grasp new apps.
• Experience with Electronic Health Records (EHR).

Responsibilities

• Handle all aspects of the infusion referral process; obtaining authorizations, financial counseling, benefit investigation.
• Liaison with referring providers to obtain documentation necessary for treatment and communicate status of patients.
• Communicate referral process and status to patients in a customer-centric way.
• Openly communicate with referring/prescribing providers.
• Assist in maintaining medical inventory and office supplies.
• Dedicated 6 week training plan to help you succeed in your role.

Skills

Health Care Experience

Infusion Experience

Insurance Prior Authorization

Medical Terminology

EHR Systems

Patient Care

Job description

Local Infusion is hiring an Insurance and Intake Coordinator (an “Infusion Guide”) to drive referral and intake coordination with exceptional patient and physician customer service. The role focuses on ensuring patients receive the highest level of infusion care and seamless pre-authorization support.

The full-time position is onsite in Holyoke, MA, Monday–Friday, 8:00 a.m.–4:30 p.m., with a base salary starting at $25/hr plus a quarterly bonus and full benefits.