Infusion Intake Coordinator — Fast, Accurate Referrals

Amerita, Inc; Bentonville (AR); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Health Savings Account

Flexible Spending Accounts (up to $5,0

Tuition discounts

401(k)

Paid Time Off

Shift Differential

DailyPay

Pet Insurance

Wellness programs

Discount programs

Job summary

Amerita is seeking an Intake Coordinator to ensure timely clearance of new referrals. You will manage referral intake, verify insurance, obtain necessary authorizations, and coordinate with pharmacy and billing teams.

The role centers on accurate data entry and clear communication with patients and providers. The position requires experience with healthcare referrals and payer types, plus strong verbal and written communication.

Qualifications

• High School Diploma/GED required; Associate degree preferred.
• Minimum two years’ experience collecting referral information in healthcare.
• Experience with Medicare, Medicaid, and commercial insurers.
• Knowledge of insurance verification and pre-certification procedures.
• Understand Amerita’s scope of services and payer contracts.

Responsibilities

• Takes infusion therapy referrals from referral sources.
• Ensures intake forms are complete and within Amerita’s scope.
• Obtains authorizations and re-authorizations as required by payers.
• Enters patient demographics, insurance, and authorizations into the computer system.
• Communicates with other departments regarding referral status.
• Notifies patients/families about coverage and payment responsibilities.
• Verifies which insurers have active Amerita contracts and ensures verification prior to pharmacist handoff.
• Maintains confidentiality of patient and proprietary information.

Skills

Verbal communication

Written communication

Insurance verification

Payer types experience

Referral intake

Healthcare experience

Education

High school diploma or GED

Associate degree preferred

Tools

EHR/EMR systems

Job description

Amerita is seeking an Intake Coordinator to ensure timely clearance of new referrals. You will manage referral intake, verify insurance, obtain necessary authorizations, and coordinate with pharmacy and billing teams.

The role centers on accurate data entry and clear communication with patients and providers. The position requires experience with healthcare referrals and payer types, plus strong verbal and written communication.