Pharmacy Intake Coordinator

BrightSpring Health Services; Bentonville (AR); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

Health Savings & Flexible Spending

Tuition discounts & reimbursement

401(k)

Paid Time Off

Shift Differential

DailyPay

Pet Insurance

Wellness programs

Job summary

Amerita is seeking an Intake Coordinator in Arkansas to ensure timely clearance of new referrals. This full-time role follows a Monday–Friday 8:30am–5:00pm schedule and offers a comprehensive benefits package.

The position involves coordinating with payers, obtaining authorizations, and ensuring accurate patient data entry. The ideal candidate will have strong communication skills, attention to detail, and healthcare intake experience.

Qualifications

• High school diploma or equivalent required; associate degree preferred.
• Minimum two years in healthcare referral intake or related field.
• Experience with insurance verification, pre-certification, and payer communications.

Responsibilities

• Takes infusion therapy referrals from referral sources.
• Ensures intake forms are complete and within scope of service.
• Obtains authorizations and re-authorizations as required by payers.
• Enters patient demographic, insurance and authorization information.
• Communicates with other departments regarding referral status.
• Notifies patients/families regarding coverage and payment responsibilities.
• Verifies insurance contracts and pre-certifications before referral handoff.
• Maintains confidentiality of patient and proprietary information.

Skills

Communication

Attention to detail

Healthcare experience

Education

High School diploma

Associate degree preferred

Job description

Our Company

Amerita

Overview

The Intake Coordinator has primary responsibility for the timely clearance of new referrals.

Shift: Monday-Friday 8:30am-5:00pm

Benefits and perks for You!

• Medical, Dental, Vision insurance
• Health Savings & Flexible Spending Accounts (up to $5,000 for childcare)
• Tuition discounts & reimbursement
• 401(k)
• Company Paid Time Off*
• Shift Differential
• DailyPay
• Pet Insurance
• Employee wellness and discount programs

Responsibilities

• Takes Infusion Therapy referrals from referral sources.
• Ensures that all intake forms are complete, clear and within Amerita’s scope of service.
• Obtains authorizations and re-authorizations as required by payers.
• Enters patient demographic, insurance and authorization information into the computer system.
• Communicates with other departments regarding the status of referrals.
• Notifies patients/families regarding coverage and payment responsibilities.
• Understands which insurance companies have active contracts with Amerita.
• Ensures that insurance verification is completed and authorization is in place prior to giving the referral to a Pharmacist.
• Maintains confidentiality of patient and proprietary information.

Qualifications

• High School Diploma/GED or equivalent required; Associate’s Degree or some college preferred
• Minimum two (2) years of experience collecting referral information in the healthcare market
• Experience working with all payer types, including Medicare, Medicaid and commercial insurance companiesKnowledge of insurance verification and pre-certification procedures
• Understands the scope of services that Amerita can provide
• Strong verbal and written communication skills

About our Line of Business

Amerita, an affiliate of BrightSpring Health Services, is a specialty infusion company focused on providing complex pharmaceutical products and clinical services to patients outside of the hospital. Committed to excellent service, our vision is to combine the administrative efficiencies of a large organization with the flexibility, responsiveness, and entrepreneurial spirit of a local provider. For more information, please visit www.ameritaiv.com. Follow us on Facebook, LinkedIn, and X.