Infusion Center Scheduling Coordinator

Yale New Haven Health; New London (CT); On-site; USD 42,000 - 62,000; Full time

Job summary

Yale NewHaven Health seeks a Patient Coordination Specialist to manage infusion center scheduling and patient intake, liaising with referring physicians, patients and staff to ensure timely appointments.

Responsibilities include coordinating infusion schedules, gathering documentation, handling reception duties, and maintaining complete patient records with excellent communication and organization. Experience with Epic is preferred for this outpatient setting.

Qualifications

• Knowledge of medical terminology required or preferred.
• Experience with patient scheduling in a clinical setting.
• Strong communication and interpersonal skills.
• Ability to coordinate with a multidisciplinary team.

Responsibilities

• Coordinate infusion scheduling based on patient needs and physician requests.
• Gather and organize documentation for patient records and intake.
• Operate reception duties and act as a patient liaison in the clinic.
• Communicate effectively with patients, physicians, and staff to improve throughput.
• Prepare forms, IDs, and ensure smooth department operations.

Skills

Medical terminology

Patient scheduling

Communication

Organizational skills

Team collaboration

Education

Associate's degree or clinical certification

Tools

Epic

Job description

Yale NewHaven Health seeks a Patient Coordination Specialist to manage infusion center scheduling and patient intake, liaising with referring physicians, patients and staff to ensure timely appointments.

Responsibilities include coordinating infusion schedules, gathering documentation, handling reception duties, and maintaining complete patient records with excellent communication and organization. Experience with Epic is preferred for this outpatient setting.