Infusion Center Scheduler | Patient Care Coordinator

vTech Solution; Sacramento (CA); Sur place; USD 30 000 - 47 000; Temps partiel

Résumé du poste

The Patient Scheduler for the Outpatient Infusion Center at vTech Solution coordinates patient appointments and supports clinic workflow. This role emphasizes efficient scheduling, strong administrative skills, and professional phone communication within a fast-paced healthcare setting.

You will use the EPIC scheduling system, collaborate with clinical staff, handle high-volume inquiries, and maintain accurate records.

Qualifications

• Minimum of 2 years of patient scheduling experience.
• At least 3 years of administrative customer service experience.
• Proficiency with EPIC patient scheduling system.
• Fluency in English with strong verbal communication skills.
• Ability to handle high-volume phone communication throughout the day.

Responsabilités

• Schedule patient appointments using EPIC system specifically for outpatient infusion services.
• Coordinate with clinical and administrative staff to optimize scheduling and patient flow.
• Manage patient inquiries and provide excellent customer service over the phone.
• Maintain accurate and up-to-date patient scheduling records and documentation.
• Communicate scheduling changes and confirmations to patients and relevant staff.
• Assist with administrative tasks related to patient scheduling and clinic operations as needed.

Connaissances

Patient scheduling

Administrative customer service

Verbal communication

Phone handling

English fluency

Outils

EPIC scheduling system

Description du poste

The Patient Scheduler for the Outpatient Infusion Center at vTech Solution coordinates patient appointments and supports clinic workflow. This role emphasizes efficient scheduling, strong administrative skills, and professional phone communication within a fast-paced healthcare setting.

You will use the EPIC scheduling system, collaborate with clinical staff, handle high-volume inquiries, and maintain accurate records.