Infusion Center Navigator & Scheduler

Minneapolis Clinic of Neurology, Ltd; Golden Valley (MN); On-site; USD 28,000 - 41,000; Full time

Benefits offered by this job

Medical, dental, vision, 401K

Paid time off

Job summary

Minneapolis Clinic of Neurology, Ltd is seeking an Infusion Center Administrative Associate to support scheduling for infusion patients and to maintain department files. You will coordinate with nurses and physicians to ensure smooth patient flow and accurate documentation.

Your role includes day-of infusion check-in/out, scheduling follow-ups, handling lab orders, and assisting with billing questions and authorizations to support patient care.

Qualifications

• Strong knowledge of health insurance and billing; prior authorization process.
• Patient centered with excellent communication and interpersonal skills.
• Organized, able to work independently with sound judgment.
• Accurate reading/writing; strong English language skills.
• Proficiency with MS Office and electronic health records.

Responsibilities

• Schedule and prepare infusion appointments and department files.
• Request interpreter when needed and confirm infusion workflow.
• Check schedules two days prior, ensure workflow; resolve issues.
• Assist staff and physicians with questions about infusion services.
• Check-in/check-out patients on infusion day and schedule follow-ups.
• Monitor center schedule; assist with patient flow and care as time allows.
• Create and print lab orders; relay information to patients.
• Obtain authorizations for releasing information to insurers.
• Track orders; maintain inventory and supplies for infusion center.
• Maintain compliance with applicable regulatory bodies.

Skills

Customer service orientation

Strong communication

Organizational skills

MS Office proficiency

English proficiency

Education

High School diploma or GED

Tools

MS Office

Electronic Health Records (EHR)

Job description

Minneapolis Clinic of Neurology, Ltd is seeking an Infusion Center Administrative Associate to support scheduling for infusion patients and to maintain department files. You will coordinate with nurses and physicians to ensure smooth patient flow and accurate documentation.

Your role includes day-of infusion check-in/out, scheduling follow-ups, handling lab orders, and assisting with billing questions and authorizations to support patient care.