Infrastructure IT Analyst - Onsite Global Tech Support

3m; DeKalb (IL); On-site; USD 95,591 - 116,834; Full time

Job summary

3M in Dekalb, IL is seeking an Infrastructure IT Analyst to deliver standard hardware and software support across workstations, printers, servers, and networking. You will maintain site dashboards and ensure IT standards, security, and EHS procedures are followed.

The role requires a Bachelor’s in Information Technology with 5+ years IT experience in relevant environments; strong collaboration skills and familiarity with Windows OS and security tools are needed.

Qualifications

• Bachelor’s degree in Information Technology with 5+ years IT experience in manufacturing/private/public/government/military environments.
• High School Diploma/GED with 8+ years IT experience in similar environments.
• Excellent interpersonal, written, and team collaboration skills.
• Experience configuring, troubleshooting, and maintaining Microsoft PCs.
• Experience with networking and security protocols.

Responsibilities

• Ensure compliance with corporate policies, procedures and security standards.
• Contribute to a strong Environmental Health and Safety culture by following safety policies and continuous improvement.
• Provide standard and local hardware support for workstations, printers, servers, and networking.
• Provide standard and local software support for Windows OS, MS Office, and security tools.

Skills

Interpersonal skills

Documentation

Networking knowledge

Microsoft PC troubleshooting

Education

Bachelor’s degree in Information Technology

High School Diploma/GED

Tools

RF devices

Zebra printers

HP printers

Network switches

Firewalls hardware/software

Windows OS

Job description

3M in Dekalb, IL is seeking an Infrastructure IT Analyst to deliver standard hardware and software support across workstations, printers, servers, and networking. You will maintain site dashboards and ensure IT standards, security, and EHS procedures are followed.

The role requires a Bachelor’s in Information Technology with 5+ years IT experience in relevant environments; strong collaboration skills and familiarity with Windows OS and security tools are needed.