Infrastructure Engineer: AI-Driven Network & Automation

New Relic, Inc.; Portland (OR); On-site; USD 95,000 - 119,000; Full time

Job summary

New Relic, Inc. in Portland, OR seeks an Infrastructure Engineer to join IT Engineering focusing on network infrastructure and AI enablement. You will own global networks, deploy AI tools, and drive reliability with automation.

You will collaborate with Security, Compliance, Facilities, IT Support, and Engineering, leading projects and shaping the roadmap while delivering scalable, secure infrastructure.

Qualifications

• 2 years of experience in network, infrastructure, or IT engineering.
• Strong networking knowledge (TCP/IP, DNS, DHCP, VLANs, routing, TLS, VPN, proxy, firewall) and troubleshooting.
• Hands-on experience with Meraki or comparable enterprise network infrastructure.
• Experience with enterprise AI or LLM platforms (Gemini, Claude) including administration or integration.
• Proficiency in a scripting or programming language (Python, Bash, JavaScript) and experience building against REST APIs.
• Understanding of data security principles as they apply to AI usage (data classification, DLP, least privilege).

Responsibilities

• Own and improve core network infrastructure across global offices.
• Drive the technical rollout and governance of AI platforms across the company.
• Design, deploy, and operate Zero Trust and network security infrastructure.
• Build integrations and automation using scripts and APIs.
• Act as escalation point for IT Support on complex network issues and participate in a global on‑call rotation.

Skills

Networking fundamentals

Automation scripting

REST APIs

AI platforms (Gemini/Claude)

Security principles

Communication skills

Independent work

Troubleshooting

Tools

Meraki

Meraki Dashboard APIs

Job description

New Relic, Inc. in Portland, OR seeks an Infrastructure Engineer to join IT Engineering focusing on network infrastructure and AI enablement. You will own global networks, deploy AI tools, and drive reliability with automation.

You will collaborate with Security, Compliance, Facilities, IT Support, and Engineering, leading projects and shaping the roadmap while delivering scalable, secure infrastructure.