Infra Programs Lead: Endpoint Migration & Cloud Modernization

Cengage Group; Wilmington (DE); On-site; USD 102,000 - 163,000; Full time

Job summary

Cengage Group is seeking an experienced Infrastructure Program Manager to lead complex enterprise infrastructure initiatives in the United States. The role coordinates engineering, cybersecurity, networking, cloud, identity, endpoint, application, service management, business, and vendor teams.

The initial portfolio includes a major endpoint migration requiring strong planning, dependency management, deployment coordination, and operational readiness.

Qualifications

• 8+ years of technology program management experience with significant infrastructure delivery experience.
• Proven experience leading complex enterprise infrastructure implementations, migrations, or modernization initiatives.
• Strong understanding of infrastructure dependencies across networking, cloud, identity, cybersecurity, applications, and endpoint technologies.
• Strong project planning, RAID management, dependency management, governance, and executive communication skills.
• Demonstrated ability to lead multiple technical workstreams and drive accountability without direct authority.
• Experience managing vendors, systems integrators, or managed service providers.

Responsibilities

• Lead infrastructure projects across planning, design, implementation, migration, stabilization, and closure.
• Develop and manage integrated project plans, milestones, critical paths, resources, and dependencies.
• Manage scope, schedule, budget, risks, issues, assumptions, and decisions.
• Coordinate cross-functional technical teams and vendors to drive delivery and resolve blockers.
• Lead infrastructure modernization and migration initiatives across endpoint, cloud, networking, identity, cybersecurity, and enterprise platforms.
• Manage endpoint migration activities including pilots, rollout waves, application readiness, security dependencies, user readiness, and support transition.
• Establish governance, project cadence, escalation paths, and go/no-go criteria.
• Maintain concise executive reporting, Red/Amber/Green (RAG) status, and delivery dashboards.
• Ensure operational readiness through support models, documentation, knowledge transfer, and transition to steady-state operations.

Skills

Infrastructure delivery

Program management

Cross-functional leadership

Executive communication

Vendor management

Plan and schedule governance

Tools

Smartsheet

Jira

Configuration Manager (SCCM)

Job description

Cengage Group is seeking an experienced Infrastructure Program Manager to lead complex enterprise infrastructure initiatives in the United States. The role coordinates engineering, cybersecurity, networking, cloud, identity, endpoint, application, service management, business, and vendor teams.

The initial portfolio includes a major endpoint migration requiring strong planning, dependency management, deployment coordination, and operational readiness.