Infra Program Manager: Endpoint Modernization

Cengage; Ohio; On-site; USD 102,000 - 163,000; Full time

Job summary

Cengage, a global education technology company, is seeking a senior technology program manager to lead complex infrastructure initiatives from planning through implementation and operations.

You will coordinate engineering, cybersecurity, networking, cloud, identity, endpoint, application, service management, business and vendor teams, with a portfolio starting with a major endpoint migration.

Qualifications

• 8+ years of technology program management experience with significant infrastructure delivery experience.
• Proven experience leading complex enterprise infrastructure implementations, migrations, or modernization initiatives.
• Strong understanding of infrastructure dependencies across networking, cloud, identity, cybersecurity, applications, and endpoint technologies.
• Strong project planning, RAID management, dependency management, governance, and executive communication skills.
• Demonstrated ability to lead multiple technical workstreams and drive accountability without direct authority.
• Experience managing vendors, systems integrators, or managed service providers.

Responsibilities

• Lead infrastructure projects across planning, design, implementation, migration, stabilization, and closure.
• Develop and manage integrated project plans, milestones, critical paths, resources, and dependencies.
• Manage scope, schedule, budget, risks, issues, assumptions, and decisions.
• Coordinate cross-functional technical teams and vendors to drive delivery and resolve blockers.
• Lead infrastructure modernization and migration initiatives across endpoint, cloud, networking, identity, cybersecurity, and enterprise platforms.
• Manage endpoint migration activities including pilots, rollout waves, application readiness, security dependencies, user readiness, and support transition.
• Establish governance, project cadence, escalation paths, and go/no-go criteria.
• Maintain concise executive reporting, Red/Amber/Green (RAG) status, and delivery dashboards.
• Ensure operational readiness through support models, documentation, knowledge transfer, and transition to steady-state operations.

Skills

Technology program management

Infrastructure delivery

Planning & RAID

Cross-functional leadership

Vendor management

Executive communication

Job description

Cengage, a global education technology company, is seeking a senior technology program manager to lead complex infrastructure initiatives from planning through implementation and operations.

You will coordinate engineering, cybersecurity, networking, cloud, identity, endpoint, application, service management, business and vendor teams, with a portfolio starting with a major endpoint migration.