Information Technology Support Technician

Recann; Bingen (WA); On-site; USD 52,000 - 78,000; Full time

Job summary

Recann is seeking an experienced IT Support Technician for a 12-month contract onsite in Bingen, Washington. The role covers hands-on desktop, laptop and end-user support, plus imaging, provisioning and equipment setup.

Candidates should have 2+ years' IT support experience, strong Windows and Microsoft 365 skills, and familiarity with IT inventory management. Ability to lift up to 50 lbs and pass background checks is expected; US citizenship or Green Card required.

Qualifications

• 2+ years of IT support, desktop support, help desk or field support experience.
• Strong hands-on experience with workstation and hardware support.
• Experience supporting Windows and Microsoft 365 environments.
• Experience with IT inventory or asset management.
• Comfortable carrying and moving IT equipment up to approximately 50 lbs.
• Must be a US Citizen or Green Card holder.
• Willing to complete background verification and drug testing.
• Experience in manufacturing, engineering, aerospace, defence or secure environments is advantageous.

Responsibilities

• Provide hands-on desktop, laptop and end-user support.
• Troubleshoot Windows and Microsoft 365 issues.
• Deploy, configure and replace workstations and peripherals.
• Support imaging, provisioning and equipment setup.
• Manage IT inventory, assets and deployment records.
• Support user onboarding and offboarding.
• Assist with printers, docking stations and conference room equipment.
• Work alongside internal IT teams and a third-party MSP.
• Provide support across additional sites where required.

Skills

Desktop support

Windows

Microsoft 365

IT inventory

End-user support

Equipment deployment

Tools

Asset management tools

Job description

Recann is currently looking for an experienced IT Support Technician to join a 12-month contract based onsite in Bingen, Washington.

Duration: 12 months

Contract Type: C2C

Start: ASAP

The role:

• Provide hands-on desktop, laptop and end-user support
• Troubleshoot Windows and Microsoft 365 issues
• Deploy, configure and replace workstations and peripherals
• Support imaging, provisioning and equipment setup
• Manage IT inventory, assets and deployment records
• Support user onboarding and offboarding
• Assist with printers, docking stations and conference room equipment
• Work alongside internal IT teams and a third-party MSP
• Provide support across additional sites where required

Requirements:

• 2+ years of IT support, desktop support, help desk or field support experience
• Strong hands-on experience with workstation and hardware support
• Experience supporting Windows and Microsoft 365 environments
• Experience with IT inventory or asset management
• Comfortable carrying and moving IT equipment up to approximately 50 lbs
• Must be a US Citizen or Green Card holder
• Willing to complete background verification and drug testing

Experience within manufacturing, engineering, aerospace, defence or other secure environments would be advantageous.

Candidates based around Bingen, White Salmon, Hood River, The Dalles or the wider Columbia River Gorge are encouraged to apply.