Information Technology Specialist-Mid Level

Upturn Co.; San Juan (PR); On-site; USD 60,000 - 75,000; Full time

Job summary

Upturn Co. is seeking a Mid Level Information Technology Specialist to join our IT team in Puerto Rico. The role requires 3–5 years of related experience and a degree in a computer-related field.

Candidates should be proficient with Windows Server platforms, Office suites, VPNs, firewalls, and security monitoring, with a proactive, collaborative mindset. Responsibilities include maintaining the VMware environment, managing firmware updates, and supporting rapid incident response while ensuring

Qualifications

• Associate or Bachelor’s degree in a computer-related field with 3–5 years of related experience.
• 3–5 years of related IT experience.
• Experience with Windows Server 2012/2016/2019 and Windows 8/8.1/10.

Skills

Verbal communication

Written communication

Teamwork

English proficiency

Fast learner

Positive attitude

After-hours availability

Work under pressure

Proactive

Education

Associate or Bachelor's degree in a computer-related field

Tools

Microsoft Office

Firewall configuration

Antivirus configuration

Security alerts monitoring

Security hardening

VPN configuration

WAN maintenance

Firmware updates

Network equipment configuration

VMware

Windows Server 2012/2016/2019

Windows OS 8/8.1/10

Microsoft Office 2016/2019/365

Equipment inventory management

Ticketing system

Job description

Information Technology Specialist-Mid Level

About the job Information Technology Specialist-Mid Level

Education:

Associate or Bachelor's degree in a computer-related field with 3-5 years of related experience.

Minimum Years of Experience:

3-5 year in related experience

Required Technologies Experience:

• Microsoft Office
• Firewall configuration, management and monitoring
• Antivirus configuration, management and monitoring
• Security alerts monitoring
• Security hardening
• VPN & Policies configuration and maintenance
• WAN maintenance and monitoring
• Firmware update, hotfixes, patches and related apps
• Network equipment (firewalls, switches, routers, fiber connection, telecommunication redundancies, velocity and circuit quality) configuration and administration
• VMWare virtual environment
• Microsoft Server 2012, 2016, and 2019
• Windows OS (Windows 8, 8.1 & 10)
• Microsoft Office 2016, 2019 and 365
• Equipment inventory management
• Ticketing system

Interpersonal Skills:

• Good verbal and writing communication skills
• Good team work player
• Proficiency in English
• Fast learner
• Positive attitude
• Availability to work after hours
• Work under pressure
• Proactive