IT System Specialist

VS Tech Solutions; Ayer (MA); On-site; USD 80,000 - 100,000; Full time

Job summary

A technology solutions provider in Massachusetts is looking for a seasoned IT engineer to support troubleshooting and manage network infrastructure. The ideal candidate should have a bachelor's degree in a relevant field and at least 5 years of experience in roles such as software development or network engineering. Responsibilities include designing network solutions, managing operations of backup systems, and training new staff on corporate IT policies. This position offers a chance to work with a diverse team and ensure a secure and efficient IT environment.

Qualifications

• At least 5+ years of experience in a technical engineering role.
• Experience in Technology infrastructure, including Network and Systems.

Responsibilities

• Support end users to troubleshoot PC and networking issues.
• Design and install network infrastructure solutions.
• Manage day-to-day operation of backup/recovery system.
• Collaborate with HR to train new hires.
• Secure the network system by enforcing policies.

Skills

Technical Engineering Experience

Troubleshooting Skills

Network Administration

Cloud Networking Solutions

Education

Bachelor's degree in Computer Science or related field

Job description

MUST HAVES:

• Bachelor's degree in Computer Science, Information Technology, cyber security, or related fields.
• At least 5+ years of experience in a technical engineering role, such as software development, network engineering, technical operations or similar
• Experience in Technology infrastructure, including Network, Monitoring, Systems, Databases, etc. required

RESPONSIBILITIES

• Support end users to troubleshoot PC and networking issues
• Design and install network infrastructure such as on-premises systems and cloud networking solutions.
• Manage day-to-day operation of backup/recovery system to minimize down time and loss of data in the event of a disaster
• Collaborate with HR to train new hires on proper use of computer equipment, software, and corporate MIS policies
• Establish networking environment and monitor performance by designing system configuration and directing system installation
• Secure the network system by establishing and enforcing policies, and defining and monitoring access
• Administer Microsoft 365 licenses/access across 100+ team members, working with existing MSP, procuring/sourcing equipment to connect multiple office locations, in an efficient IT infrastructure.
• Centralize technical requirements by designing and creating knowledgebase
• Support existing and future growth of the business by developing protocols
• Maximize performance by troubleshooting network problems and outages and scheduling maintenance upgrades across on premise and cloud servers.