Information Technology Specialist

Storm Search LLC.; Roanoke (VA); Presencial; USD 25.000 - 39.000; A tiempo parcial

Descripción de la vacante

Storm Search LLC seeks an IT Technician for a fully onsite role in Roanoke, VA. This contract position offers autonomous IT work, with competitive hourly pay and potential for long-term engagement with a major organization.

Responsibilities include building and configuring PCs, managing inventory, diagnosing issues, training end-users, and ensuring security systems are up to date. Travel is minimal and occasional.

Formación

• High School Diploma.
• Ability to configure and deploy computers, printers, storage, and other personal computer related devices.
• Lift and move up to 50 pounds occasionally.
• Demonstrated successful working relationships with clients, suppliers, and other internal and external contacts.
• Demonstrated leadership, interpersonal and communication skills.
• Proficiency in Microsoft Office.
• Domestic travel, less than 5%.

Responsabilidades

• Assemble and install computer systems per business specifications.
• Manage materials, inventory, and asset records.
• Diagnose and repair hardware, software, printers, and smartphones.
• Coordinate warranty repairs with providers and internal clients.
• Train end-users on basic hardware and software operations.
• Ensure antivirus and malware protection is configured and updated.
• Perform end-user malware remediation.
• Suggest feasible system improvements to manager.
• Collaborate with peers across the organization.
• Utilize business processes effectively.

Conocimientos

Hardware configuration

Printer setup

Troubleshooting IT systems

End-user training

Microsoft Office

Educación

High School Diploma

Descripción del empleo

An IT Technician position is available through Storm Search. This CONTRACT opportunity offers competitive hourly pay, autonomous IT work, and the chance to work long-term with a major organization. This position is fully onsite in Roanoke, VA.

Role Accountabilities:

• Image and complete computer builds, and finalize the installation to the business core load specification as assigned.
• Receive materials, inventory systems and parts, and maintain accurate asset and inventory management records using approved procedures and work processes.
• Respond to queries, run diagnostic programs, isolate problem, and determine and implement solutions related to computer systems, hardware, software, printers, and smart phones.
• Schedule and coordinate warranty repairs with service providers and internal clients
• Train end-users on basic hardware and software operations.
• Ensure functioning anti-virus, anti-malware systems are installed/configured/updated properly.
• Perform end-user virus/malware remediation.
• Recommend feasible system improvements to manager.
• Formulate recommendations for improvements within scope of assigned work proactively.
• Cooperate and collaborate with peers and interact cross-organizationally as specified by manager.
• Ensure effective utilization of business processes.

General Employee Accountabilities

• Cooperate and collaborate with peers and interact cross-organizationally as specified by manager.
• Exemplify Company Core Values: Integrity, Client Focus, Team Orientation, and Personal Commitment
• Comply with all Company policies, practices, and procedures and all regulations and laws.
• Recommend viable improvements proactively.
• Ensure effective utilization of business tools and processes.

Minimum Qualifications

• High School Diploma
• Demonstrated knowledge to configure and deploy computers, printers, storage, and other personal computer related devices
• Ability to lift and move up to 50 pounds, occasionally.
• Demonstrated successful working relationships with clients, suppliers, and other internal and external contacts.
• Demonstrated successful and positive personal leadership, interpersonal, organizational, administrative, and communication skills.
• Demonstrated continuous improvement in areas of responsibility
• Proficiency in Microsoft Office
• Availability to travel, domestically, less than 5%