Information Technology Specialist

Nemak; Glasgow (KY); On-site; USD 65,000 - 85,000; Full time

Job summary

Nemak is seeking an IT Operations Specialist to ensure smooth, secure, and efficient IT systems supporting plant operations. You will oversee daily IT operations, provide user support, monitor systems for threats, and help maintain network infrastructure.

The role requires experience in IT operations, technical support, and familiarity with cybersecurity practices. Bachelor’s degree or equivalent experience is desirable, and certification may substitute for the degree.

Qualifications

• Bachelor's degree or higher in IT/CS or related field is desirable.
• Certifications (e.g., CompTIA A+, Network+, Security+) may substitute for a degree.
• Experience in IT Operations, IT Systems, and Technical Support is desirable.
• Familiarity with inventory control, network infrastructure support, software and application support, and IT policy compliance is a plus.

Responsibilities

• Oversee daily IT operations to ensure reliability and performance of plant IT systems and infrastructure.
• Provide technical support to users for hardware, software, and network-related issues.
• Monitor IT systems and networks to identify performance issues, security threats, and operational risks.
• Support the installation and maintenance of network infrastructure in coordination with the Network Operations Team.
• Implement and maintain cybersecurity measures to protect IT systems and company data.
• Assist with software application configuration and maintenance to meet operational needs.
• Maintain accurate asset records by updating the inventory tracking system.
• Conduct initial user training or orientation on IT systems and best practices.
• Ensure IT operations comply with company policies, industry standards, and regulatory requirements.

Skills

IT Operations

Technical Support

Cybersecurity awareness

Education

Bachelor's degree in Information Technology, Computer Science, or related field

Job description

The IT Operations Specialist is responsible for ensuring the smooth, secure, and efficient operation of IT systems and infrastructure supporting plant operations. This role manages daily IT support activities, monitors systems and networks, assists with infrastructure maintenance, supports cybersecurity practices, maintains asset inventory accuracy, and provides user guidance to ensure operational continuity and productivity

Main Responsibilities

• Oversee daily IT operations to ensure reliability and performance of plant IT systems and infrastructure.
• Provide technical support to users for hardware, software, and network-related issues.
• Monitor IT systems and networks to identify performance issues, security threats, and operational risks.
• Support the installation and maintenance of network infrastructure in coordination with the Network Operations Team.
• Implement and maintain cybersecurity measures to protect IT systems and company data.
• Assist with software application configuration and maintenance to meet operational needs.
• Maintain accurate asset records by updating the inventory tracking system.
• Conduct initial user training or orientation on IT systems and best practices.
• Ensure IT operations comply with company policies, industry standards, and regulatory requirements.

Position Requirements

• Bachelor's degree in Information Technology, Computer Science, or related field is desirable.
• Certifications and relevant experience may be accepted in lieu of a degree.
• Experience in IT Operations, IT Systems, and Technical Support is desirable.
• Desired Certifications - CompTIA A+ Certification., CompTIA Network+ Certification, CompTIA, Security+ Certification, Technical Competencies, IT Operations, Technical Support, Cybersecurity, IT best practices, Inventory control, Network infrastructure support, Software and application support, Compliance with IT policies and standards