IT Operations Technology Specialist

Vesuvius North America; Chicago Heights (IL); Vor Ort; USD 70.000 - 110.000; Vollzeit

Benefits dieser Stelle

401(k)

Dental insurance

Employee assistance program

Flexible spending account

Health insurance

Health savings account

Life insurance

Paid time off

Professional development assistance

Referral program

Retirement plan

Tuition reimbursement

Vision insurance

Zusammenfassung

Vesuvius North America is seeking an IT Operation Technology Specialist to join the IT Operations Team on the shop floor. You will support day-to-day OT applications and projects, acting as the primary IT liaison for Operations and IT Operations Manager relationships.

You will administer OT applications and systems, participate in new projects, and help local users with IT requirements, ensuring stable production IT environments across facilities.

Qualifikationen

• Good overview of OT systems.
• Overall knowledge of manufacturing systems like SCADA, MES, PLC, etc.
• Experience in PLC or SCADA programming is desired.
• Experience with industrial platforms from AVEVA (Wonderware), Rockwell, SIEMENS, AB or others.
• Overview of IT systems used in production environment (AD, MS-SQL, application servers).
• Conflict and Problem Solving/Analysis.
• Ability to bring solutions to complex business problems.
• Ability to effectively function in a diverse, multicultural environment.
• Good communication skills.
• Network support experience.
• Windows 10 client support and imaging experience.

Aufgaben

• Daily ticket operation including escalation if necessary.
• Mikes suggestions for improvements to the OT Design (HW & SW).
• Trains IT people and users on specific OT application and systems, sharing best practice.
• Involved in all IT projects where OT is touched, working as IT representative in project preparation phase with business.
• Assists business with technical issues related to OT.
• Involved in IT processes (Incident and Major incident management, Problem management, etc.).

Kenntnisse

OT systems

SCADA

MES

PLC/SCADA programming

Windows support

Tools

Wonderware

Rockwell

Siemens

Jobbeschreibung

Purpose

The IT Operation Technology Specialist is a member of the IT Operations Team. The position is involved in day to day OT (operation technology) & application support and project activities. This person is also the primary contact for IT Operations Manager Customer Relationship and for Operations people for all application issues, projects and new requirements.

Purpose

The IT Operation Technology Specialist is a member of the IT Operations Team. The position is involved in day to day OT (operation technology) & application support and project activities. This person is also the primary contact for IT Operations Manager Customer Relationship and for Operations people for all application issues, projects and new requirements.

The Main Functions Of The Position Are

• Support for operation technology systems on shop floor in cooperation with local maintenance and IT
• Directly administers and supervises OT applications & systems which are not under 3rd party support or cooperates with 3rd party on that subject
• Actively participate on new projects
• Support local users with any IT requirement

Key Accountabilities/Responsibilities

• Daily ticket operation including escalation if necessary
• Makes suggestions for improvements to the OT Design (HW & SW)
• Trains IT people and users on specific OT application and systems, sharing best practice
• Involved in all IT projects where OT is touched, working as IT representative in project preparation phase with business
• Assists business with technical issues related to OT
• Involved in IT processes (Incident and Major incident management, Problem management, etc.)

Knowledge/Experience/Skills Needed

• Good overview of OT systems
• Overall knowledge of manufacturing systems like SCADA, MES, PLC, etc
• Experience in PLC or SCADA programming is desired
• Experience with industrial platforms from AVEVA (Wonderware), Rockwell, SIEMENS, AB or others
• Overview of IT systems used in production environment (AD, MS-SQL, application servers)
• Conflict and Problem Solving/Analysis
• Ability to bring solutions to complex business problems
• Ability to effectively function in a diverse, multicultural environment
• Good communication skills
• Network support experience
• Windows 10 client support and imaging experience

Benefits

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule

• 8 hour shift
• Monday to Friday

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.