Information Systems Assistant — School District Tech & Data

CENTRAL OFFICE; Wise (VA); On-site; USD 35,000 - 55,000; Full time

Job summary

The Information Systems Administrative Assistant at Wise County School District CENTRAL OFFICE provides support for student, employee, and financial information systems. The role includes scheduling systems, attendance coordination, and teacher access center support, with hybrid retirement benefit administration and staff technical support to ensure efficient operation.

The position serves as a liaison between schools, vendors, and the Technology Department while safeguarding sensitive

Qualifications

• High school diploma required.
• Associate's or bachelor's degree preferred.
• Equivalent combination of education, training, and experience may be considered.
• Experience supporting school based human resource software applications preferred.
• Experience working in a K-12 educational environment preferred.
• Valid Virginia driver's license.

Responsibilities

• Provide technical support for the division's student information system, financial system, human resources/payroll system, and other enterprise applications.
• Create, modify, and maintain user accounts, permissions, and security roles.
• Assist with software implementation, upgrades, testing, and deployment.
• Maintain system documentation, standard operating procedures, and user guides.
• Create and modify reporting for annual financial audit.
• Process new fiscal year tasks and close previous fiscal year.
• Coordinate with software vendors to resolve technical issues.
• Monitor system functionality and recommend improvements.
• Assist with maintaining accurate student, employee, and financial data.
• Generate reports for schools, departments, state reporting, and division leadership.
• Verify data accuracy and assist with resolving data discrepancies.
• Support Virginia Department of Education reporting requirements.
• Assist with state and federal reporting processes.
• Support data backup and recovery procedures.
• Provide help desk support to school and central office personnel.
• Provide one-on-one and group training for users.
• Support new employee onboarding related to technology systems.
• Assist schools during beginning and end-of-year processing.
• Work collaboratively with Human Resource staff and school personnel.
• Assist with software integrations between multiple platforms.
• Coordinate employee disability and leave requests with Human Resources Department
• Provide exceptional customer service to all employees.
• Attend professional development and required training.
• Maintain confidentiality of all records.
• Assist Human Resources concerning employee leave and documentation.
• Perform other duties as assigned by the Director of Business/Finance.

Skills

SIS knowledge

RBAC security

MS 365 apps

Analytical troubleshooting

Customer service

Organizational skills

Data reporting

Education

High school diploma

Associate/Bachelor preferred

Tools

PowerSchool

Infinite Campus

Excel

Word

Outlook

Teams

Job description

The Information Systems Administrative Assistant at Wise County School District CENTRAL OFFICE provides support for student, employee, and financial information systems. The role includes scheduling systems, attendance coordination, and teacher access center support, with hybrid retirement benefit administration and staff technical support to ensure efficient operation.

The position serves as a liaison between schools, vendors, and the Technology Department while safeguarding sensitive