Systems Analyst

Highlands School District; Town of Florida (NY); On-site; USD 60,000 - 90,000; Full time

Job summary

Highlands School District is seeking a Systems Analyst to provide technology support across the district. This critical role ensures efficient utilization of tech resources while delivering excellent customer service.

The successful candidate will support various systems, manage building-level equipment, and assist educators. Knowledge of Active Directory, Google Suite, and networking is preferred.

The position offers an opportunity to enhance technology services while complying with legal standards.

Qualifications

• Information services and supervisory experience with a knowledge of multiple computer systems.
• Experience diagnosing and resolving hardware and software issues.
• Knowledge of various educational platforms and network systems.

Responsibilities

• Provides support for course management systems and troubleshooting for websites.
• Administers and maintains building-level equipment and technology.
• Manages data accuracy and supports educators and administrators.

Skills

Active Directory

Group Policy

Networking Switches/Wireless/APs/Firewall

Google Suite and Rostering

MS Exchange

Tools

Office365 Suite

Google AD integration

Clever

JAMF

Job description

SYSTEMS ANALYST: 2 VACANCIES

As a member of the IT team, the Systems Analyst serves as the primary point of contact for technology support across the district. This role is crucial in ensuring the efficient utilization of technological resources and delivering exceptional customer service to all stakeholders. The Systems Analyst addresses technical challenges related to devices, network systems (LAN, WAN, WLAN), educational platforms, security cameras, content filters and audio‑visual equipment.

Responsibilities

• Provides support for course management systems, student management software, content management systems and troubleshooting for websites
• Administers and maintains building-level equipment and software including, but not limited to, computers, labs, technology carts, mobile devices, instructional and business software, telephone and VoIP, AV and presentation tools, printers and multi‑function copiers
• Acts as the first line of support to diagnose and resolve hardware and software issues and minimize disruptions for users
• Utilizes diagnostic tools and user feedback to provide comprehensive solutions
• Analyzes technical issues and offers constructive feedback to IT leadership and district administration for ongoing enhancement of technology services
• Manages data accuracy and facilitates effective rostering across various platforms, providing assistance and support to educators and administrators
• Stays updated on industry best practices and compliance regulations, ensuring that all technology solutions meet legal and ethical standards
• Implements and manages email security protocols, including spam filtering, malware detection and phishing protection
• Perform other duties as assigned by the Supervisor or Superintendent

Knowledge Preferred

• Active Directory
• Group Policy
• LDAP
• Google AD integration
• Google Suite and Rostering
• Clever
• LittleSIS for Classroom
• Lightspeed Content Filter
• Batch data integration/processing (between core business systems)
• JAMF
• Raptor (Emergency Management, Visitor Management and VisitorSafe)
• Networking Switches/Wireless/APs/Firewall
• Office365 Suite
• MS Exchange

Work Experience

Information services and supervisory experience with a working knowledge of multiple computer systems, networks, telecommunications equipment and software applications

Equal Employment Opportunity Statement

The District is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status or any other protected classification under applicable federal, state or local law.

Disclaimer

This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities or qualifications required. The District reserves the right to modify, interpret or apply this job description as needed to meet operational requirements and in accordance with applicable law, Board policy and collective bargaining agreements.

Postings current as of 6/21/2026 11:58:56 AM CST.

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