Information Systems Administrative Assistant

CENTRAL OFFICE; Wise (VA); On-site; USD 35,000 - 55,000; Full time

Job summary

The Information Systems Administrative Assistant at Wise County School District CENTRAL OFFICE provides support for student, employee, and financial information systems. The role includes scheduling systems, attendance coordination, and teacher access center support, with hybrid retirement benefit administration and staff technical support to ensure efficient operation.

The position serves as a liaison between schools, vendors, and the Technology Department while safeguarding sensitive

Qualifications

• High school diploma required.
• Associate's or bachelor's degree preferred.
• Equivalent combination of education, training, and experience may be considered.
• Experience supporting school based human resource software applications preferred.
• Experience working in a K-12 educational environment preferred.
• Valid Virginia driver's license.

Responsibilities

• Provide technical support for the division's student information system, financial system, human resources/payroll system, and other enterprise applications.
• Create, modify, and maintain user accounts, permissions, and security roles.
• Assist with software implementation, upgrades, testing, and deployment.
• Maintain system documentation, standard operating procedures, and user guides.
• Create and modify reporting for annual financial audit.
• Process new fiscal year tasks and close previous fiscal year.
• Coordinate with software vendors to resolve technical issues.
• Monitor system functionality and recommend improvements.
• Assist with maintaining accurate student, employee, and financial data.
• Generate reports for schools, departments, state reporting, and division leadership.
• Verify data accuracy and assist with resolving data discrepancies.
• Support Virginia Department of Education reporting requirements.
• Assist with state and federal reporting processes.
• Support data backup and recovery procedures.
• Provide help desk support to school and central office personnel.
• Provide one-on-one and group training for users.
• Support new employee onboarding related to technology systems.
• Assist schools during beginning and end-of-year processing.
• Work collaboratively with Human Resource staff and school personnel.
• Assist with software integrations between multiple platforms.
• Coordinate employee disability and leave requests with Human Resources Department
• Provide exceptional customer service to all employees.
• Attend professional development and required training.
• Maintain confidentiality of all records.
• Assist Human Resources concerning employee leave and documentation.
• Perform other duties as assigned by the Director of Business/Finance.

Skills

SIS knowledge

RBAC security

MS 365 apps

Analytical troubleshooting

Customer service

Organizational skills

Data reporting

Education

High school diploma

Associate/Bachelor preferred

Tools

PowerSchool

Infinite Campus

Excel

Word

Outlook

Teams

Job description

Information Systems Administrative Assistant

Wise County School District CENTRAL OFFICE - Wise, Virginia Open in Google Maps

This job is also posted in Wise County School District

Job Details

Job ID: 5908496

Application Deadline: Sep 14, 2026 11:59 PM (Eastern Standard Time)

Posted: Aug 31, 2026 4:00 AM (UTC)

Starting Date: To Be Determined

Position Type: Full-Time

Job Description

Position Summary

The Information Systems Administrative Assistant provides support and administration for the division's student, employee, and financial information systems. This position is responsible for substitute scheduling systems, employee leave tracking and reporting, school attendance reporting coordination, Teacher Access Center and Home Access Center support, hybrid retirement benefit administration, and various school staff technical support to ensure the efficient operation of administrative and instructional systems across the division.

The Information Systems Administrative Assistant serves as a liaison between schools, departments, software vendors, and the Technology Department while maintaining the confidentiality, integrity, and security of sensitive student and employee information.

Minimum Qualifications

• High school diploma required


• Associate's or Bachelor's degree preferred


• Equivalent combination of education, training, and experience may be considered


• Experience supporting school based human resource software applications preferred


• Experience working in a K-12 educational environment preferred


• Valid Virginia driver's license

Knowledge, Skills, and Abilities

The successful candidate should demonstrate:

• Knowledge of student information systems (PowerSchool, Infinite Campus, etc.) preferred


• Knowledge of financial and human resource management software


• Microsoft 365 applications including Excel, Word, Outlook, and Teams.


• Strong understanding of user account management and role-based security


• Understanding of cybersecurity best practices


• Strong analytical and troubleshooting skills


• Ability to learn new software systems quickly


• Excellent organizational skills and attention to detail


• Excellent customer service and communication skills


• Ability to prioritize multiple assignments and meet deadlines


• Ability to work independently and collaboratively

Essential Duties and Responsibilities

The Information Systems Administrative Assistant shall:

Information Systems

• Provide technical support for the division's student information system, financial system, human resources/payroll system, and other enterprise applications.


• Create, modify, and maintain user accounts, permissions, and security roles.


• Assist with software implementation, upgrades, testing, and deployment.


• Maintain system documentation, standard operating procedures, and user guides.


• Create and modify reporting for annual financial audit


• Process new fiscal year tasks and close previous fiscal year.


• Coordinate with software vendors to resolve technical issues.


• Monitor system functionality and recommend improvements.

Data Management

• Assist with maintaining accurate student, employee, and financial data.


• Generate reports for schools, departments, state reporting, and division leadership.


• Verify data accuracy and assist with resolving data discrepancies.


• Support Virginia Department of Education reporting requirements.


• Assist with state and federal reporting processes.


• Support data backup and recovery procedures.

Technical Support

• Provide help desk support to school and central office personnel.


• Provide one-on-one and group training for users.


• Support new employee onboarding related to technology systems.


• Assist schools during beginning and end-of-year processing.

Collaboration

• Work collaboratively with Human Resource staff and school personnel.


• Assist with software integrations between multiple platforms.


• Coordinate employee disability and leave requests with Human Resources Department


• Provide exceptional customer service to all employees.

Other Duties

• Attend professional development and required training.


• Maintain confidentiality of all records.


• Assist Human Resources concerning employee leave and documentation.


• Perform other duties as assigned by the Director of Business/Finance.

Physical Requirements

The employee must be able to:

• Sit, stand, walk, and use computer equipment for extended periods.


• Occasionally lift and move equipment weighing up to 40 pounds.


• Travel between schools and division facilities as needed.

Working Conditions

• Office and school environment


• Occasional travel between division locations


• Occasional work outside normal business hours during system upgrades or critical implementations

Terms of Employment

• Twelve (12) month position


• Salary and benefits according to the Wise County Public Schools salary schedule


• Evaluation conducted annually in accordance with School Board policy

The Wise County School Board is an equal opportunity employer, committed to

nondiscrimination in recruitment, selection, hiring, pay, promotion, retention or other

personnel actions affecting employees or candidates for employment. Therefore,

discrimination in employment against any person on the basis of race, color, creed,

religion, national origin, ancestry, political affiliation, sex, sexual orientation, gender,

gender identity, age, pregnancy, childbirth or related medical conditions, marital status,

status as a veteran, genetic information or disability is prohibited. Personnel decisions

are based on merit and the ability to perform the essential functions of the job, with or

without reasonable accommodation.

Contact Information

• Ron Vicars , Director of Business and Finance


• CENTRAL OFFICE


• Phone: [phone]


• Email: [e-mail]