Education IT Systems Analyst - Tech Support & Innovation

Highlands School District; Natrona Heights (PA); On-site; USD 60,000 - 80,000; Full time

Job summary

Highlands School District is looking for a Systems Analyst to provide technology support across the district. This role includes delivering exceptional customer service while managing various hardware and software systems.

The ideal candidate will possess supervisory experience and a deep understanding of IT best practices. Responsibilities include troubleshooting technical issues, managing data across platforms, and ensuring compliance with legal standards. Candidates should be familiar with Active Directory, Google Suite, and networking systems.

Qualifications

• Information services experience with a working knowledge of multiple computer systems and networks.
• Supervisory experience in technology support.
• Strong problem-solving skills and customer service focus.

Responsibilities

• Supports course management systems and student management software.
• Diagnoses and resolves hardware and software issues.
• Manages data accuracy across platforms and supports educators.

Skills

Active Directory

Group Policy

LDAP

Google Suite and Rostering

Networking Switches/Wireless/APs/Firewall

1:1 Student device administration

Office365 Suite

Tools

Google AD integration

JAMF

Avaya VoIP systems

MS Exchange

Job description

Highlands School District is looking for a Systems Analyst to provide technology support across the district. This role includes delivering exceptional customer service while managing various hardware and software systems.

The ideal candidate will possess supervisory experience and a deep understanding of IT best practices. Responsibilities include troubleshooting technical issues, managing data across platforms, and ensuring compliance with legal standards. Candidates should be familiar with Active Directory, Google Suite, and networking systems.