Informatica MDM Success Architect

salesforce.com, inc.; Austin (TX); On-site; USD 123,000 - 186,000; Full time

Job summary

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action.

We’re seeking Trailblazers who are passionate about bettering business and the world through AI. As our Success Architect, you will provide architecture and design, use case development and solution implementation advice for our customers while collaborating with Customer Success Managers, Professional Services and Product/Engineering teams.

Qualifications

• 10+ years of experience with Informatica products in Business 360 journeys.
• Experience with Informatica IDMC platform and MDM preferred.
• Expert level knowledge on Informatica MDM with multiple project implementations.

Responsibilities

• Provide architecture and design, use case development and solution implementation advice.
• Interact closely with the Professional Services team for broader services engagements.
• Partner with Product/Engineering to design solutions aligned with customer needs.
• Serve as counselor and technical coach to customers and colleagues during post-sales engagements.

Skills

Informatica MDM

Informatica IDMC

Cloud & Databases

Pre-sales / Post-sales consulting

Tools

Informatica tools

Job description

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action.

We’re seeking Trailblazers who are passionate about bettering business and the world through AI. As our Success Architect, you will provide architecture and design, use case development and solution implementation advice for our customers while collaborating with Customer Success Managers, Professional Services and Product/Engineering teams.