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True Red Recruitment is partnering with an established international engineering and process systems business to build a new U.S. division in Charlotte, NC.
The role starts as Field Site Manager / Construction Manager with extensive field work and a clear path to Service Manager within 1–2 years. Initial focus is coordinating installation and commissioning across North America, with broader responsibilities across Operations, Finance, HR, Marketing, recruitment and P&L as the division grows.
Field Site Manager → Service Manager | Build a New U.S. Division
Location: Charlotte, NC region preferred
Type: Full-Time | Approximately 75% travel initially, reducing significantly as the role evolves (year 2)
The Opportunity: Build It. Lead It. Own It.
True Red Recruitment is partnering with an established international engineering and process systems business that is investing in the continued growth of its U.S. operation.
We’re looking for an experienced Field Site Manager / Construction Manager who wants more than another site-based position. This is an opportunity to join the business at an important stage of its American expansion, help establish a new service division and progress into a Service Manager role within 1–2 years.
The initial focus will be on coordinating installation, commissioning and customer-site activities across North America. However, the longer-term opportunity is considerably broader.
As the U.S. operation develops, you will take increasing responsibility for building and leading the service division, with involvement across Operations, Finance, HR, Marketing, recruitment, customer development and P&L management.
You won't simply be stepping into an established department and maintaining the status quo. You'll help build the team, develop the operating structure, establish processes and shape how the division grows.
The long-term goal is to move from a predominantly field-based role into a business leadership position, with significantly reduced travel and responsibility for the performance and growth of your own division.
The Journey: From Field Leadership to Business Ownership
Phase 1: Learn the Business and Lead Site Delivery
Initially, you'll take responsibility for coordinating installation and commissioning activities at customer sites across North America.
Working closely with Project Managers, customers, subcontractors and international engineering teams, you'll ensure projects are properly planned, resourced and delivered safely, on schedule and to the required quality standards.
You'll receive comprehensive training at the company's European headquarters, giving you a strong understanding of its systems, processes and international operations.
Your initial responsibilities will include:
You'll have significant responsibility on site, supported by an experienced international team.
Phase 2: Build and Lead the U.S. Service Division
Within 1–2 years, the role is expected to evolve into Service Manager, with a much broader remit and substantially less travel.
You'll transition from primarily coordinating field activities to leading the development and performance of the U.S. service division.
This is a genuine opportunity to combine technical and operational experience with commercial thinking, people leadership and business management.
Your responsibilities will expand to include:
You’ll have the opportunity to influence decisions across the business, with the autonomy to build the division and the support of an established international organisation.
Who We're Looking For:
We're interested in people who combine strong technical or project-delivery experience with the ambition and ability to grow into a broader leadership role.
You might currently be a Field Manager, Site Manager, Project Manager, Field Engineer, Service Manager or Operations Manager. You may have built your career in construction, engineering, industrial projects or technical service delivery and now be looking for the next step.
Your industry background could include:
A pharmaceutical background is not essential. What's more important is your ability to coordinate technically complex work, lead people, solve problems and understand how to deliver projects successfully.
You'll ideally bring:
Experience with budgets, resource planning, customer relationships or team leadership would be particularly valuable. Previous P&L responsibility is beneficial, but the opportunity may also suit someone ready to develop these skills as their career progresses.
Charlotte-area candidates are preferred, although relocation may be considered for the right person.
International Training & Support
You'll receive comprehensive training at the company's European headquarters, working with experienced colleagues to understand its technology, systems and delivery processes.
You'll also have ongoing support from international leadership as you help establish the U.S. service division and develop your own management capability.
What's on Offer?
Why This Role?
This is an opportunity to build a business function, not simply manage projects.
The initial field-based role gives you the technical understanding, customer exposure and operational experience needed to establish a successful service operation. From there, the opportunity is to take ownership of the division's development, people, processes, financial performance and growth.
For the right person, it offers a rare combination: an established international business behind you, the opportunity to shape a growing U.S. operation, and a credible route from field leadership into a broader business management position.
If you're an experienced construction, engineering, industrial or service professional looking for more responsibility, greater commercial involvement, a route into senior leadership and a long-term reduction in travel, we'd like to hear from you.
Build the division. Develop the team. Shape the future of the U.S. operation.