Industrial OT Engineer: Field Applications & Deployments

Copia; United States; Remote; USD 120,000 - 135,000; Full time

Benefits offered by this job

Unlimited PTO

Healthcare subsidy

Commuter benefits

Relocation assistance

Job summary

Copia Automation is seeking a Field Applications Engineer to support our DeviceLink and Source Control platform in industrial automation across North America. You will partner with post-sales, sales, and product teams to ensure successful deployments and customer value.

The ideal candidate has PLC and OT networking experience, strong troubleshooting across software and hardware, and the ability to run pilots, train customers, and provide on-site support.

Qualifications

• Bachelor’s degree in engineering or related field.
• Extensive PLC/industrial automation experience required.
• Strong troubleshooting across software, hardware, and networks.
• Experience training customers and enabling adoption of solutions.
• Willingness to travel up to 25% and support on-site deployments.

Responsibilities

• Collaborate with post-sales, sales, and product teams to ensure successful deployments of DeviceLink and Source Control.
• Provide ongoing technical support to key customer accounts for optimization and troubleshooting.
• Translate customer requirements into tailored integration solutions with PLCs and OT expertise.
• Lead best-practice development for securing OT networks and data access.
• Lead customer training and enablement sessions both virtually and on-site.
• Deliver timely technical support via phone, email, and chat.
• Coordinate pre-sales pilots with CX, Sales, and Product to demonstrate value.
• Oversee pilot engagements and translate outcomes into scalable post-sale deployments.
• Travel up to 25% to provide on-site support and guidance.

Skills

PLCs & industrial automation

OT networking

Troubleshooting (software/hardware/net

Customer training & enablement

Travel readiness

Education

Bachelor's degree in engineering

Tools

SQL or Python basics

Job description

Copia Automation is seeking a Field Applications Engineer to support our DeviceLink and Source Control platform in industrial automation across North America. You will partner with post-sales, sales, and product teams to ensure successful deployments and customer value.

The ideal candidate has PLC and OT networking experience, strong troubleshooting across software and hardware, and the ability to run pilots, train customers, and provide on-site support.