Industrial IT/OT Infrastructure Specialist

US10 Air Products and Chemical; St. Louis (MO); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Paid vacation and holidays

Parental leave

Flexible spending accounts

Life Insurance

Job summary

Air Products seeks a Plant Applications & Infrastructure Specialist to support plant technology systems, including HMI, end-user devices, and IT/OT infrastructure. You will collaborate with operations, engineering, process control, and corporate IT to ensure safe, reliable plant operations and responsive user support.

The role emphasizes strong customer service, issue resolution, and adherence to cybersecurity and safety standards across OT/IT environments.

Qualifications

• Bachelor's degree in information technology, computer science or related technical field, or equivalent experience.
• 3+ years supporting industrial/manufacturing IT or OT environments.
• Experience troubleshooting Windows-based hardware and software.
• Experience supporting end-user technologies including laptops, printers, and AV equipment.

Responsibilities

• Provide support for plant HMI systems and operator workstations.
• Troubleshoot and resolve end-user hardware/software issues on desktops, laptops, printers and mobile devices.
• Support conference room AV and digital signage, kiosks, and related infrastructure.
• Coordinate incident resolution and escalations with internal and external providers.
• Ensure cybersecurity and safety standards when supporting plant systems.

Skills

HMI systems

Windows troubleshooting

End-user devices

OT/IT environments

Customer service

Education

Bachelor's degree in Information Technology or related field

Tools

Active Directory

Microsoft 365

Endpoint management tools

Job description

Air Products seeks a Plant Applications & Infrastructure Specialist to support plant technology systems, including HMI, end-user devices, and IT/OT infrastructure. You will collaborate with operations, engineering, process control, and corporate IT to ensure safe, reliable plant operations and responsive user support.

The role emphasizes strong customer service, issue resolution, and adherence to cybersecurity and safety standards across OT/IT environments.