Industrial Inside Sales Specialist — B2B Quotes & Orders

Primary Services; Houston (TX); On-site; USD 42,000 - 64,000; Full time

Job summary

Primary Services in Houston, TX is seeking an Inside Sales Representative to support customer inquiries, prepare quotations, process orders, and maintain supplier relationships. You will engage in pricing coordination, account management, and customer service to drive timely and accurate sales transactions.

You will collaborate with internal sales leadership and external partners to grow accounts, retain customers, and identify new business opportunities in the steel and industrial materials

Qualifications

• 2+ years of experience in inside sales, sales support, or account management.
• Experience supporting business-to-business (B2B) sales, including customer quotations, order processing, and account coordination.
• Familiarity with pricing, supplier communication, and customer relationship management.
• Experience managing multiple customer accounts, sales orders, and follow-up activities.
• Proficiency with Microsoft Office applications, particularly Excel and Outlook.
• Experience using sales order management systems, CRM platforms, or related business software preferred.
• Experience in the steel industry preferred, including steel products, industrial materials, or related distribution environments.
• Experience working with manufacturers, distributors, suppliers, or industrial customers preferred.
• Spanish or Japanese language proficiency preferred.

Responsibilities

• Prepare and follow up on customer quotations across multiple industrial product lines.
• Process sales orders and coordinate order requirements with customers and suppliers.
• Support pricing analysis and negotiations to maintain competitive offerings and profitability.
• Manage customer inquiries regarding product availability, pricing, order status, and delivery schedules.
• Maintain relationships with existing customers and suppliers to support ongoing sales activity.
• Coordinate with suppliers to obtain product information, pricing, and delivery updates.
• Monitor competitor products and market pricing to support sales strategies.
• Track customer orders, quotations, and follow-up activities to ensure timely resolution.
• Assist with new customer development and business-to-business sales opportunities.
• Coordinate customer-specific inventory requirements and product availability.
• Maintain accurate sales records, customer information, and order documentation.
• Collaborate with sales leadership to support account growth and customer satisfaction.

Skills

Inside sales

Account management

Customer service

Pricing coordination

CRM software

Excel

Supplier coordination

B2B sales

Multitasking

Education

Bachelor's degree in Business or related field

Tools

CRM platforms

Job description

Primary Services in Houston, TX is seeking an Inside Sales Representative to support customer inquiries, prepare quotations, process orders, and maintain supplier relationships. You will engage in pricing coordination, account management, and customer service to drive timely and accurate sales transactions.

You will collaborate with internal sales leadership and external partners to grow accounts, retain customers, and identify new business opportunities in the steel and industrial materials