Industrial Inside Sales Pro - Rubber Product Solutions

The Home Rubber Company; Trenton (NJ); On-site; USD 42,000 - 65,000; Full time

Job summary

The Home Rubber Company in Trenton, NJ is seeking an Inside Sales Representative to manage inquiries, quotes, and orders for specialty rubber products. You will work with industrial distributors to understand requirements and propose tailored solutions, ensuring timely delivery and high customer satisfaction.

You will maintain CRM records, support account management, and collaborate with production and customer service to ensure accurate specifications and smooth order processing.

Qualifications

• Demonstrated skills in inside sales, customer service, and account management.
• Proficient phone and email communication, with active listening skills.
• Experience using CRM or order-entry systems; basic proficiency in Microsoft Office.
• Ability to understand technical product information, read basic specifications, and learn the features and applications of specialty rubber products.
• Strong organizational and time-management abilities in a fast-paced environment.
• Problem-solving mindset with attention to pricing, documentation, and data entry.
• Prior experience in industrial, manufacturing, or distribution sales is preferred but not required; willingness to learn the rubber products industry is essential.
• High school diploma or equivalent; an associate or bachelor’s degree in business, marketing, or a related field is beneficial.

Responsibilities

• Manage inbound inquiries and provide quotes.
• Process orders for specialty rubber products.
• Communicate with industrial distributors to determine requirements.
• Recommend appropriate product solutions and follow up on leads.
• Collaborate with production and customer service for accurate specs and timely delivery.
• Maintain customer records and update the CRM system.
• Support account management and retention efforts.

Skills

Inside sales

Customer service

Account management

CRM systems

Order entry

Microsoft Office

Technical product knowledge

Time management

Organizational skills

Communication skills

Education

High school diploma

Associate or Bachelor’s degree beneficial

Job description

The Home Rubber Company in Trenton, NJ is seeking an Inside Sales Representative to manage inquiries, quotes, and orders for specialty rubber products. You will work with industrial distributors to understand requirements and propose tailored solutions, ensuring timely delivery and high customer satisfaction.

You will maintain CRM records, support account management, and collaborate with production and customer service to ensure accurate specifications and smooth order processing.