Industrial HVAC Key Accounts Manager – Travel & Growth

ARMI Hygienic Systems; Fayetteville (AR); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Company-paid medical

Vision coverage

Dental coverage

Disability insurance

401(k) with company match

Paid vacation & holidays

Anniversary swag & cash

Company events

Job summary

ARMI Hygienic Systems is seeking an HVAC – Key Accounts Manager to lead relationships with major customers and drive long-term profitability. You will manage a portfolio, conduct site visits, and coordinate with Operations and Preconstruction to position ARMI for multi-phase projects.

The role requires 3+ years in Industrial HVAC, strong system knowledge, and willingness to travel up to 60%. Procore and Pipe Drive experience are preferred, with OSHA 30 training a plus.

Qualifications

• 3+ years of proven work experience in Industrial HVAC, preferably within food, beverage, or dairy processing facilities.
• Strong technical knowledge of Industrial HVAC Systems and applications.
• Sales experience, preferred.
• Experience with Procore – Project Management Software (preferred).
• Experience with Pipe Drive, preferred.
• OSHA 30, preferred.
• Availability to travel up to 60% of the time.
• Availability to work nights, holidays and weekends as needed.
• Possess a valid driver’s license and clean driving record.
• Pre-employment drug screen and background check

Responsibilities

• Serve as the primary relationship owner for assigned key customer accounts, maintaining strong, long‑term partnerships.
• Manage an active portfolio of accounts, maintain accurate activity and pipeline tracking in CRM.
• Conduct regular customer touchpoints including site visits, operational check-ins, planning meetings, and executive reviews.
• Develop and maintain strategic account plans that support customer capital projects, maintenance needs, and expansion initiatives.
• Identify and pursue additional service opportunities including facility expansions, change orders, maintenance programs, and long-term service agreements.
• Collaborate with Operations and Preconstruction teams to position ARMI for repeat work and multi-phase projects.
• Monitor account health by reviewing payment trends, outstanding receivables, and potential risks in partnership with Accounting.
• Support pricing discussions, service agreement renewals, and contract reviews to ensure alignment with project scope and profitability targets.
• Maintain strong customer engagement throughout the project lifecycle, from kickoff through execution and closeout.
• Identify follow-on opportunities and support project closeout efforts to ensure customer satisfaction and long-term account retention.

Skills

HVAC systems knowledge

Sales experience

Travel up to 60%

Driver’s license

OSHA 30

Tools

Procore

Pipe Drive

Job description

ARMI Hygienic Systems is seeking an HVAC – Key Accounts Manager to lead relationships with major customers and drive long-term profitability. You will manage a portfolio, conduct site visits, and coordinate with Operations and Preconstruction to position ARMI for multi-phase projects.

The role requires 3+ years in Industrial HVAC, strong system knowledge, and willingness to travel up to 60%. Procore and Pipe Drive experience are preferred, with OSHA 30 training a plus.