Industrial Customer Success & Sales Support Pro

LGG Industrial; Houston (TX); Presencial; USD 36.000 - 48.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health benefits

401k with company match

Paid time off

Descripción de la vacante

LGG Industrial in Houston, TX seeks a Customer Sales and Service Representative to support Branch Managers and Sales Reps. You will respond to inquiries, quote customers, and help drive branch growth while upholding safety and service standards.

The role requires strong communication, teamwork, and math skills, with the ability to multitask in a fast-paced environment and work overtime as needed.

Formación

• Minimum 1 year Business to Business Customer Service Experience.
• High School Diploma or Equivalent.
• Must be 18 years of age or older.
• Moderate computer skills including MS Word, Excel, internet, customer portals and email.
• Ability to perform basic math.
• Reliable transportation is a must.
• Ability to work nights and weekends, as required.
• Ability to work overtime, as required.
• Background checks and drug screening may be required (by Company, Customer or DOT requirements in working on-site and operating equipment as required or permitted by law)

Responsabilidades

• Must maintain 100% commitment to safety policies and procedures.
• Partners with Sales Representatives to provide sales quotes.
• Processes incoming inquiries into company sales system.
• Quotes customers using working knowledge of product.
• Successfully achieves budgeted Branch sales goals.
• Assists A/R personnel in creating and establishing new accounts and follows up on collections.
• Coordinates with Sales Representatives and Branch management to keep account activities updated.
• Monitors delivery date commitments and expedites where appropriate.
• Monitors customer specific inventory for sales order fulfillment.
• Builds and maintains strong internal and external relationships.
• Provides technical/service support to account management, branch management and internal and external customers.
• Perform other duties as trained and qualified for

Conocimientos

Customer service

Professional communication

Independent work

Fast-paced

Multitasking

Written communication

Math skills

Educación

High School Diploma or Equivalent

Herramientas

MS Word

Excel

Internet

Customer portals

Email

Company software

Descripción del empleo

LGG Industrial in Houston, TX seeks a Customer Sales and Service Representative to support Branch Managers and Sales Reps. You will respond to inquiries, quote customers, and help drive branch growth while upholding safety and service standards.

The role requires strong communication, teamwork, and math skills, with the ability to multitask in a fast-paced environment and work overtime as needed.