Customer Sales and Service Representative

LGG Industrial; Corpus Christi (TX); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Health benefits

401(k) with company match

Paid vacation and holidays

Sick time

Job summary

LGG INDUSTRIAL is seeking a Customer Sales and Service Representative in Corpus Christi, TX. You will support Branch Managers and Sales Reps, handle inquiries, generate quotes, and help meet branch growth targets.

The role requires strong customer service, communication, and math skills, with the ability to work in a fast-paced environment and multitask effectively. Nights, weekends, and overtime may be required.

Qualifications

• Experience in B2B customer service preferred.
• Must be 18+ and have reliable transportation.
• Moderate computer skills including MS Word, Excel, internet, and email.
• Ability to read a tape measure.
• Overtime and weekend availability.

Responsibilities

• Support Branch Managers and Sales Reps in developing existing and prospective LGG Industrial customers.
• Provide sales quotes and process inquiries into the sales system.
• Quote customers using product knowledge.
• Help achieve budgeted Branch sales goals.
• Assist A/R with new accounts and collections follow-up.
• Coordinate with Sales Reps to keep account activities updated.
• Monitor delivery dates and expedite as needed.
• Manage customer inventory for sales order fulfillment.
• Provide technical/service support to account management and branch management.
• Assist production and inventory functions within the branch.
• Perform other duties as trained.

Skills

Customer service

Communication

Independence

Multitasking

Time management

Math skills

Tech literacy

Education

High School Diploma or Equivalent

Tools

MS Word

Excel

Internet & Email

ERP system

Job description

LGG INDUSTRIAL

LGG INDUSTRIAL is a solutions-driven national distributor of hoses, gaskets, and conveyor products. Our skilled colleagues serve customers in various industrial segments to improve their operations and reduce their total cost of ownership. With locations across the United States and Canada, we aim to deliver consistent service and support across North America.

We desire to create an employee-centric place to work, a place where you can develop your skills and grow as a professional. We provide training and advancement opportunities to build a career and life-work integration to keep you at your best.

Our philosophy is that the success of our business is directly dependent upon the health and safety of our associates. We focus on maintaining a safe work environment and strive to achieve zero injuries through our safety-first culture. For more information, please visit www.lggindustrial.com

ABOUT THIS OPPORTUNITY

Role Profile

Position:Customer Sales and Service Representative

Job Location: Corpus Christi, TX

Job Type:Full-Time

Status:Non-Exempt

Summary of the Role

The function of the Customer Sales and Service Representative is to provide direct support to the Branch Managers and Sales Representatives in the ongoing development of existing and prospective LGG Industrial customers to ensure that the Branch is able to meet its growth targets.

Responsibilities

• Must maintain 100% commitment to safety policies and procedures
• Partners with Sales Representatives to provide sales quotes
• Processes incoming inquiries into company sales system
• Quotes customers using working knowledge of product
• Successfully achieves budgeted Branch sales goals
• Assists A/R personnel in creating and establishing new accounts and follows up on collections
• Coordinates with Sales Representatives and Branch management to keep account activities updated
• Monitors delivery date commitments and expedites where appropriate
• Monitors customer specific inventory for sales order fulfillment
• Builds and maintains strong internal and external relationships
• Provides technical/service support to account management, branch management and internal and external customers
• Assists in Production and Inventory functions within the branch

• Perform other duties as trained and qualified for

Skills and Abilities

• Possess excellent customer service skills
• Ability to interact with customers and team-members in a professional manner
• Ability to work independently
• Ability to work in a fast-paced environment
• Ability to multitask and prioritize responsibilities
• Must have excellent communication skills, both oral and written
• Requires a proficiency in math skills including addition, subtraction, multiplication and division in units of measure
• Must be able to perform calculations using whole numbers, fractions, and decimals.
• Strong Attention to Detail
• Moderate computer skills including MS Word, Excel, internet, customer portals and email
• Must be able to successfully utilize the company software

Minimum Qualifications

• Minimum of 1 year Business to Business Customer Service Experience
• High School Diploma or Equivalent
• Must be 18 years of age or older
• Moderate computer skills including MS Word, Excel, internet, and email
• Ability to perform basic math
• Ability to read a tape measure
• Reliable transportation is a must
• Ability to work nights and weekends, as required
• Ability to work overtime, as required
• Background checks and drug screening may be required (by Company, Customer or DOT requirements in working on-site and operating equipment as required or permitted by law)

Preferred Qualifications

• 1-3 years of customer service experience in industrial distribution
• Previous experience utilizing an ERP system
• Product knowledge in hose, gasket and conveyor systems a plus

Physical Requirements and Work Environment

The warehouse environment may include fluctuating temperatures (both hot and cold), varying noise levels, exposure to dust, and other typical elements of an active industrial environment. Reasonable accommodations are available to support individuals with disabilities in performing the essential functions of this role.

• Ability to work in a stationary position for extended periods of time.
• Frequently knees and ascend ladders
• Frequent operation of a computer, keyboard, mouse, and other standard office equipment.
• Ability to comprehend and follow instructions and safety procedures.
• Ability to read, write and communicate in English
• Ability to comprehend documents such as safety rules, operating and maintenance instructions, inventory sheets, and procedure manuals.
• Ability to respond to safety signals, alarms, and verbal instructions.
• Ability to work in varying environmental conditions, including exposure to temperature changes, dust, and warehouse noise.
• Ability to wear required personal protective equipment (PPE), such as gloves, safety glasses, steel-toed footwear, hearing protection, or hard hats when required.

Total Rewards

• Competitive compensation plan, with a bonus potential
• Health Benefits: medical, dental, vision, short term and long-term disability - available 1st of month following the date of hire
• 401k with company match
• Paid vacation, holidays and sick time

Equal Opportunity Employer

It is our policy to employ qualifiedpersonswithout regard for veteran or disability status.

Individuals are considered for employment, promotion, or training solely on their ability to perform the essential functions of the position.

Qualified Candidates Only. Although we appreciate your interest, only those selected for an interview will be contacted.

We will be accepting applications for this role through November 2, 2026.