Customer Sales & Service Specialist — Growth & Benefits

Branham Corp; La Porte (TX); Presencial; USD 36.000 - 48.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health benefits

401k

Paid time off

Bonus potential

Descripción de la vacante

LGG Industrial in La Porte, TX is seeking a Customer Sales and Service Representative to support the Leader Gasket/ LGG Industrial team. You will assist branch managers and sales reps by handling inquiries, preparing quotes, processing orders, and helping meet growth targets while ensuring accuracy and customer satisfaction.

You must deliver excellent service, communicate clearly, multitask in a fast-paced setting, and collaborate across departments to maintain on-time deliveries.

Formación

• Minimum of 1 year B2B customer service experience.
• High School Diploma or equivalent.
• Must be 18 years of age or older.
• Moderate computer skills including MS Word, Excel, internet, portals and email.
• Ability to perform basic math.
• Reliable transportation is a must.
• Ability to work nights and weekends as required.
• Ability to work overtime as required.
• Background checks and drug screening may be required.

Responsabilidades

• Maintain 100% commitment to safety policies and procedures.
• Partner with Sales Representatives to provide sales quotes.
• Process incoming inquiries into the company sales system.
• Quote customers using knowledge of products.
• Help achieve budgeted Branch sales goals.
• Assist A/R in creating new accounts and follow up on collections.
• Coordinate with Sales Representatives and Branch management to keep account activities updated.
• Monitor delivery date commitments and expedite where needed.
• Monitor customer inventory for sales order fulfillment.
• Build and maintain relationships with internal and external customers.
• Provide technical/service support to account management and customers.
• Perform other duties as trained and qualified for.

Conocimientos

Customer service

Professional communication

Independent work

Fast-paced environment

Multitasking

Written communication

Mathematical calculations

MS Word/Excel

Computer literacy

Company software

Educación

High School Diploma

1 year B2B customer service

Herramientas

ERP system

Descripción del empleo

LGG Industrial in La Porte, TX is seeking a Customer Sales and Service Representative to support the Leader Gasket/ LGG Industrial team. You will assist branch managers and sales reps by handling inquiries, preparing quotes, processing orders, and helping meet growth targets while ensuring accuracy and customer satisfaction.

You must deliver excellent service, communicate clearly, multitask in a fast-paced setting, and collaborate across departments to maintain on-time deliveries.