Indiana Onsite Clerical Assistant - Front Desk & Admin

Talent Portus; Indiana (PA); On-site; USD 28,000 - 36,000; Full time

Job summary

Talent Portus is seeking a Clerical Assistant to provide frontline support at our Indiana district offices, including Gary, South Bend, Ft. Wayne, Indianapolis, Evansville, or Clarksville.

You will greet visitors, answer calls, manage mail, and help maintain records and supplies. The role requires reliable, professional interpersonal skills, strong organization, data entry accuracy, and the ability to work well under pressure and with diverse personalities.

Qualifications

• Prior experience in a customer service/front desk position.
• Prior experience with multi-line switchboard operation.
• Basic computer skills with knowledge of Microsoft Word and Excel with accurate data entry skills.
• Effective communication skills, both written and oral.
• Flexibility in working with different personalities and handling a broad range of responsibilities.
• Ability to function well under pressure.
• Good interpersonal skills, in person and on the phone.
• Strong organization skills.
• Reliable with professional appearance.

Responsibilities

• Telephone and reception: provide assistance to walk-in clients and general information; operate central telephone system; answer and direct calls; greet guests; assist callers with BDDS Waiting List portal.
• Office equipment: operate copier, printer, fax, computer, postage machine; daily maintenance; troubleshoot minor problems; maintain equipment inventory.
• Appeals coordination: gather documents for BDDS appeal hearings; navigate databases to locate documents; respond to requests for documentation.
• Mail: mail application packets; open, date stamp, and distribute mail; process postage; handle special delivery requirements.
• Administrative activities: assist with general office tasks; setup access; process new incoming applications; document intakes; upload files to database.
• Files: complete filing; purge and archive files according to process.

Skills

Customer service

Front desk

Switchboard

Word & Excel

Data entry

Communication

Flexibility

Interpersonal skills

Organization

Professional appearance

Under pressure

Job description

Talent Portus is seeking a Clerical Assistant to provide frontline support at our Indiana district offices, including Gary, South Bend, Ft. Wayne, Indianapolis, Evansville, or Clarksville.

You will greet visitors, answer calls, manage mail, and help maintain records and supplies. The role requires reliable, professional interpersonal skills, strong organization, data entry accuracy, and the ability to work well under pressure and with diverse personalities.