Eligibility & Benefits Caseworker II

Pitt County; Greenville (NC); On-site; USD 41,000 - 65,000; Full time

Job summary

Pitt County is seeking an Income Maintenance Caseworker to interview clients, collect and verify information, and determine eligibility for programs. The role involves explaining program requirements and referring clients to related services as needed.

The ideal candidate has at least one year of caseworker experience or an equivalent combination of training and education, with preferred CRC/NC FAST credentials and a NC driver’s license. Bilingual applicants are encouraged.

Qualifications

• One year of experience as an Income Maintenance Caseworker or equivalent combination of training and experience.
• Career Readiness Certificate (CRC) and NC FAST Certificate preferred.
• Valid North Carolina driver’s license required.
• Bilinguals encouraged to apply.
• DD 214 for military preference.

Responsibilities

• Interview clients to obtain required information and complete initial applications.
• Verify information, determine eligibility, and complete scheduled program reviews.
• Explain program requirements and options; refer clients to other services as appropriate.
• Instruct and evaluate lower-level staff; perform caseworker tasks within structured time frames.

Skills

Interviewing clients

Data gathering

Communication

Mathematical reasoning

Analytical reading

Education

Associate degree in Human Services Technology

Associate degree in Social Services

Paralegal Technology

Business Administration

Secretarial Science

High school diploma with paraprofessional experience

Job description

Pitt County is seeking an Income Maintenance Caseworker to interview clients, collect and verify information, and determine eligibility for programs. The role involves explaining program requirements and referring clients to related services as needed.

The ideal candidate has at least one year of caseworker experience or an equivalent combination of training and education, with preferred CRC/NC FAST credentials and a NC driver’s license. Bilingual applicants are encouraged.