Incident Response Lead: 24/7 Security & RCA

Global Payments; Alpharetta (GA); On-site; USD 110,000 - 150,000; Full time

Job summary

Global Payments is seeking a cybersecurity professional to join the Global Cybersecurity Incident Management (GCIM) team. You will coordinate containment, eradication, and post-incident activities, act as escalation point for the GSOC, and engage with stakeholders for RCA and post-incident reviews.

You will also work with Bug Bounty remediation and risk management to strengthen defenses. The role requires 2+ years in incident management or response, strong communication skills, and knowledge

Qualifications

• Degree in CS or Info Security or related field.
• Minimum 2 years experience in Incident Management or Incident Response.
• Strong verbal and written communication skills.

Responsibilities

• Coordinate incident response in line with the corporate security incident response plan.
• Manage post-incident activity including PIRs, RCA documentation, and tracking actions to prevent recurrence.
• Provide 24x7 on-call incident management support on rotation for critical security incidents.
• Stay up to date with threats affecting information assets and configurations.
• Provide executive level written communication during incident response.
• Coordinate remediation with Bug Bounty findings and with Risk Management.

Skills

Incident management

Incident response

Executive communication

Cross-functional

Security frameworks

ITIL V4

Cloud knowledge

Education

Bachelor's degree in Computer Science/Info Security

Tools

Google Workspace

JIRA

Job description

Global Payments is seeking a cybersecurity professional to join the Global Cybersecurity Incident Management (GCIM) team. You will coordinate containment, eradication, and post-incident activities, act as escalation point for the GSOC, and engage with stakeholders for RCA and post-incident reviews.

You will also work with Bug Bounty remediation and risk management to strengthen defenses. The role requires 2+ years in incident management or response, strong communication skills, and knowledge