Inbound Satellite Internet Specialist

AppleOne Employment Services; Beckley (WV); On-site; USD 19,000 - 25,000; Full time

Job summary

AppleOne Employment Services invites applications for an inbound Customer Service representative in Beckley, WV. In this direct-hire role, you will support inbound interactions, explain satellite internet plans, and help customers choose the best solutions.

The position suits individuals with 1–2 years in customer service, sales, retail, or call centers who enjoy helping people, communicating clearly, and turning conversations into positive outcomes.

Qualifications

• 1–2 years in customer service, sales, retail, call center, or related roles.
• Ability to explain products clearly and confidently.
• Professional, customer-focused demeanor.
• Able to work in a fast-paced environment.

Responsibilities

• Handle inbound customer service and sales interactions.
• Explain satellite internet features, plans, and equipment options.
• Recommend plans or equipment based on customer needs.
• Close sales while maintaining a positive customer experience.
• Document interactions and follow established processes.

Skills

Customer service

Sales experience

Active listening

Communication skills

Detail oriented

Basic computer skills

Tools

CRM software

Job description

AppleOne Employment Services invites applications for an inbound Customer Service representative in Beckley, WV. In this direct-hire role, you will support inbound interactions, explain satellite internet plans, and help customers choose the best solutions.

The position suits individuals with 1–2 years in customer service, sales, retail, or call centers who enjoy helping people, communicating clearly, and turning conversations into positive outcomes.