Satellite Internet Sales & Support Rep

ibex; Pittsburgh (Allegheny County); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Paid training

Growth opportunities

Health insurance

Dental insurance

Vision insurance

PTO

Referral program

On-the-job training

Job summary

ibex Pittsburgh is hiring a Customer Support & Sales Representative to join a fast-paced, customer-first team. You will handle inbound inquiries, educate customers on satellite internet plans, and close sales while delivering excellent service.

The role offers paid training, growth opportunities, and comprehensive benefits. The position is based in Monroeville, PA, with a schedule that includes evening shifts.

Qualifications

• Strong communication and active listening skills are required.
• Goal-driven mindset with a passion for helping customers.
• Comfortable using computers and multiple systems for customer interactions.

Responsibilities

• Handle inbound customer interactions to promote satellite internet services.
• Educate customers on product features and plans; close sales.
• Activate equipment, manage passwords, and handle servicePlan changes.
• Process orders accurately and document interactions; meet sales targets.

Skills

Communication

Active listening

Sales mindset

Tech literacy

Shift flexibility

Education

High school diploma or equivalent

Tools

CRM software

Job description

ibex Pittsburgh is hiring a Customer Support & Sales Representative to join a fast-paced, customer-first team. You will handle inbound inquiries, educate customers on satellite internet plans, and close sales while delivering excellent service.

The role offers paid training, growth opportunities, and comprehensive benefits. The position is based in Monroeville, PA, with a schedule that includes evening shifts.