Inbound Sales & Service Pro — Growth Opportunity

Victory Honda Chicago; Chicago, Northern (IL, KY); Hybrid; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical Benefits

Paid Vacation

Holidays

Professional Workplace

Non-Smoking Workplace

Drug Free Workplace

Opportunity for Advancement

Direct Deposit

401(k) with Company Match

Competitive Pay Based on Experience

Job summary

Victory Automotive Group is seeking a Business Development Representative to join our team in Chicago. The role involves handling inbound sales inquiries, showroom and service requests, and coordinating with Sales and Service departments to meet customer needs.

The ideal candidate has related experience, a courteous personality, strong administrative and communication skills, and proficient computer skills.

Qualifications

• High school diploma or GED is required.
• Previous experience in a similar position (administrative, clerical, call center, customer service, etc.) is preferred.
• Working knowledge of the automotive industry is a plus.
• Helpful attitude and friendly demeanor are important.
• Highly professional and dependable.
• Strong organizational and time management skills are essential.
• Strong computer and internet skills, including Microsoft Office suite.
• Reynolds and Reynolds experience a plus.

Responsibilities

• Manages all incoming sales and service appointment queries (phone or internet) by scheduling appointments, confirming pending appointments, and following up with missed appointments.
• Coordinates questions and issues with the appropriate department personnel.
• Tracks sold vehicles and hot sheets.
• Confirms special order parts.
• Helps follow up with phone and internet sales leads.
• Manages all required paperwork and records and prepares documentation when needed.
• Provides administrative assistance as needed.

Skills

Organizational skills

Time management

Communication skills

Interpersonal skills

Professional demeanor

Dependability

Education

High school diploma or GED

Tools

Microsoft Office

Reynolds and Reynolds

Job description

Victory Automotive Group is seeking a Business Development Representative to join our team in Chicago. The role involves handling inbound sales inquiries, showroom and service requests, and coordinating with Sales and Service departments to meet customer needs.

The ideal candidate has related experience, a courteous personality, strong administrative and communication skills, and proficient computer skills.