Automotive Inbound Sales & Service Coordinator

Ocean Honda of Hanover; Hanover, Northern (MA, KY); Hybrid; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical Benefits

Paid Vacation

Holidays

Professional Workplace

Non-Smoking Workplace

Drug Free Workplace

Opportunity for Advancement

Direct Deposit

401(k) with Company Match

Job summary

Victory Automotive Group is seeking a self-motivated Business Development Representative to join our team in the United States. You will handle inbound sales inquiries, showroom requests, service requests, and internet queries with a friendly, helpful approach to support sales and service goals.

As part of the role, you will coordinate with Sales and Service departments, manage appointments, track leads, and handle related paperwork in a professional environment offering opportunities for

Qualifications

• Minimum high school diploma or GED required.
• Experience in a similar administrative/customer service role preferred.
• Working knowledge of the automotive industry is a plus.
• Additional qualities: friendly, professional demeanor.
• Strong organizational and time management skills are essential.
• Proficiency with Microsoft Office is expected.

Responsibilities

• Manages all incoming sales and service appointment queries (phone or internet) by scheduling appointments, confirming pending appointments, and following up on missed appointments.
• Coordinates questions and issues with the appropriate department personnel.
• Tracks sold vehicles and hot sheets.
• Confirms special order parts.
• Helps follow up with phone and internet sales leads.
• Manages all required paperwork and records and prepares documentation when needed.
• Provides administrative assistance as needed.

Skills

Customer service experience

Organizational skills

Time management

Friendly demeanor

Dependable

Education

High school diploma or GED

Tools

Microsoft Office

Reynolds and Reynolds

Job description

Victory Automotive Group is seeking a self-motivated Business Development Representative to join our team in the United States. You will handle inbound sales inquiries, showroom requests, service requests, and internet queries with a friendly, helpful approach to support sales and service goals.

As part of the role, you will coordinate with Sales and Service departments, manage appointments, track leads, and handle related paperwork in a professional environment offering opportunities for