Automotive Business Development Rep - Grow Sales & Service

Ocean Honda of Hanover; Hanover (MA); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Medical Benefits

Paid Vacation

Holidays

401(k) with Company Match

Direct Deposit

Job summary

Victory Automotive Group is seeking a results-driven Business Development Representative to manage inbound sales inquiries, showroom requests, service requests, and internet queries while delivering outstanding customer service.

You will collaborate closely with the Sales and Service teams to meet customer needs, coordinate appointments, and follow up on leads, ensuring accurate paperwork and professional administration.

Qualifications

• High school diploma or GED.
• Experience in a similar position (administrative, clerical, call center, customer service, etc.).
• Working knowledge of the automotive industry is a plus.
• Helpful attitude and friendly demeanor; highly professional and dependable.
• Strong organizational and time management skills; proficient with Microsoft Office.

Responsibilities

• Manages all incoming sales and service appointment inquiries (phone or internet) by scheduling appointments and following up with no-shows.
• Coordinates questions and issues with the appropriate department personnel.
• Tracks sold vehicles and hot sheets; confirms special order parts.
• Helps follow up with phone and internet sales leads; manages required paperwork and records.

Skills

Customer service

Administrative skills

Communication

Time management

Microsoft Office

Education

High school diploma or GED

Tools

Reynolds and Reynolds

Job description

Victory Automotive Group is seeking a results-driven Business Development Representative to manage inbound sales inquiries, showroom requests, service requests, and internet queries while delivering outstanding customer service.

You will collaborate closely with the Sales and Service teams to meet customer needs, coordinate appointments, and follow up on leads, ensuring accurate paperwork and professional administration.