Inbound Sales Representative

Smooth Closing; Austin (TX); On-site; USD 60,000 - 80,000; Full time

Job summary

Smooth Closing is seeking an Inside Sales Representative in Austin, TX. You’ll be the first voice homeowners hear, building trust, qualifying leads, and setting appointments for the closing team.

Role focuses on pipeline management, consistent follow-up, and collaborative teamwork in an in-office environment. Compensation ranges from $60,000 to $80,000 per year.

Qualifications

• 1+ year of sales experience and CRM proficiency required.
• Strong customer service, listening, and communication skills.
• High school diploma or GED; bachelor’s degree preferred.

Responsibilities

• Handle inquiries from pre-qualified leads and address client needs.
• Encourage premium products and close the best possible deal.
• Follow up via calls and emails to nurture the pipeline.
• Update CRM with current data and create sales reports.

Skills

CRM proficiency

Customer service

Listening skills

Presentation skills

Communication skills

Education

High school diploma or GED

Bachelor’s degree preferred

Tools

CRM software

Job description

Inbound Sales Representative

Smooth Closing Austin, Texas, United States

About this position

Inside Sales Representative – Smooth Closing | Austin, TX (In-Office)

Smooth Closing is on a mission to become Austin's #1 direct-to-seller home buying company. We're growing fast, we're doing it the right way, and we need the right person to grow with us.

If people warm up to you within seconds of meeting you, if you thrive as part of a team that celebrates wins together, and if starting a conversation with a stranger energizes you rather than drains you — this role is built for you.

What You'll Do

As our Inside Sales Representative, you're the first voice a homeowner hears when they reach out to us. That first conversation sets the tone for everything that follows, making this one of the most important seats on our team. You'll build trust fast, uncover what's really going on with the homeowner's property and situation, and secure the appointment that hands things off to our acquisitions team. Beyond that first call, you'll keep your pipeline of leads moving — staying sharp, staying consistent, and making sure nothing falls through the cracks.

Compensation:

$60,000 - $80,000 At Plan

Responsibilities:

• Handle sales inquiries from pre-qualified leads and make sure client needs are taken care of
• Encourage potential clients to buy premium products and close the best possible deal
• Entice customers to use our services again by following up via phone calls, emails, or other forms of communication after initial purchase
• Update customer information in the CRM to ensure all sales team members have the most current data
• Assess the sales team’s progress toward company customer acquisition goals by creating quarterly and monthly sales reports

• Respond to inbound leads quickly and with genuine warmth
• Qualify homeowners and schedule appointments for our closing team
• Work your pipeline on a structured, consistent follow-up schedule
• Celebrate wins with a team that genuinely has your back

Qualifications:

• At least one year of experience as a sales representative
• Understands the sales process and how to use CRM software
• Possess superb customer service skills, listening skills, presentation skills, and communication skills
• High school diploma or GED required, bachelor’s degree preferred

About Company

Why Join Us?

At Smooth Closing, we believe in creating an environment where our employees thrive. Here’s what sets us apart:

• Challenge: Purposeful and fulfilling work every day.
• Growth: Opportunities for professional development and career progression.
• Culture: Positive, vibrant, and supportive workplace.
• Environment: Comfortable and efficient office setting.
• Industry: Be part of a dynamic and desirable niche.

Our Purpose

Smooth Closing is committed to ethically empowering individuals by providing clear pathways to their freedom. If this purpose resonates with you, we invite you to apply and join our team.

Our Core Values

• Strive for Excellence
• Belief in Yourself
• Trustworthiness