Inbound Sales Qualification Specialist

SelectQuote, Inc.; North Dakota; Remote; USD 32,000 - 52,000; Full time

Job summary

SelectQuote, Inc. seeks a confident, competitive Sales Qualification Associate to engage inbound prospects, understand needs, and qualify customers for transfer to licensed agents. This unlicensed sales role emphasizes a strong phone presence, objection handling, and hitting performance targets.

The position focuses on maintaining scripted yet natural conversations, meeting transfer KPIs, and eager participation in coaching to improve results in a fast-paced environment.

Qualifications

• High school diploma or equivalent required.
• Strong verbal communication, active listening, and reading comprehension skills.
• Ability to communicate clearly and confidently over the phone.
• Comfortable handling rejection and overcoming objections.
• Competitive, goal-oriented, and motivated by measurable results.

Responsibilities

• Handle inbound calls, averaging ~200 calls per day.
• Create a confident, energetic, professional, and conversational customer experience.
• Build rapport, listen, ask questions, and understand customer needs.
• Explain value proposition and qualify customers for transfer to licensed agent.
• Meet or exceed transfer goals and other KPIs.

Skills

Verbal communication

Active listening

Reading comprehension

Phone conversation

Objection handling

Education

High school diploma or equivalent

Job description

SelectQuote, Inc. seeks a confident, competitive Sales Qualification Associate to engage inbound prospects, understand needs, and qualify customers for transfer to licensed agents. This unlicensed sales role emphasizes a strong phone presence, objection handling, and hitting performance targets.

The position focuses on maintaining scripted yet natural conversations, meeting transfer KPIs, and eager participation in coaching to improve results in a fast-paced environment.