Inbound Sales Qualification Specialist

SelectQuote; Idaho; On-site; USD 40,000 - 60,000; Full time

Job summary

SelectQuote is seeking a confident, competitive, resilient, and coachable individual to join our Qualifications Team as a Sales Qualification Associate (SQA). You will engage primarily with inbound prospects, understand their needs, communicate SelectQuote's value, overcome objections, and qualify customers for transfer to a licensed insurance agent.

This is an unlicensed sales position in a high-volume, performance-driven role.

Qualifications

• High school diploma or equivalent required.
• Strong verbal communication, active listening, and reading comprehension skills.
• Ability to communicate clearly, confidently, and conversationally over the phone.
• Ability to think on your feet and respond appropriately to customer concerns.
• Comfortable handling rejection and overcoming objections.
• Competitive, goal-oriented, and motivated by measurable results.
• Previous sales, call center, inside sales, or other performance-based customer-facing experience preferred.
• Demonstrated reliability and consistent employment history preferred.
• Candidates should be prepared to clearly explain significant employment gaps, frequent job changes, or short-term/seasonal positions.
• Current insurance licenses are not eligible for this position.

Responsibilities

• Handle inbound calls, averaging approximately 200 calls per day.
• Create a confident, energetic, professional, and conversational customer experience.
• Build rapport, actively listen, ask effective questions, and understand customer needs.
• Explain SelectQuote's value proposition and qualify customers for transfer to a licensed agent.
• Handle and overcome objections, hesitation, and stalls to move qualified customers forward.
• Maintain conversational engagement and follow heavily scripted conversations and processes accurately.

Skills

Verbal communication

Active listening

Reading comprehension

Phone communication

Objection handling

Goal oriented

Reliability

Sales aptitude

Education

High school diploma

Job description

SelectQuote is seeking a confident, competitive, resilient, and coachable individual to join our Qualifications Team as a Sales Qualification Associate (SQA). You will engage primarily with inbound prospects, understand their needs, communicate SelectQuote's value, overcome objections, and qualify customers for transfer to a licensed insurance agent.

This is an unlicensed sales position in a high-volume, performance-driven role.