Inbound Sales Qualification Specialist

SelectQuote; New Mexico; On-site; USD 32,000 - 42,000; Full time

Job summary

SelectQuote is seeking confident, competitive, resilient, and coachable individuals to join our Qualifications Team as a Sales Qualification Associate (SQA).

The SQA is the first sales contact for consumers who have expressed interest in SelectQuote's insurance products. You will engage primarily with inbound prospects, understand their needs, communicate SelectQuote's value proposition, overcome objections, and qualify customers for transfer to a licensed agent.

Qualifications

• Strong verbal communication, active listening, and reading comprehension.
• Ability to communicate clearly and confidently over the phone.
• Competitive, goal-oriented with a drive for measurable results.

Responsibilities

• Handle inbound calls, averaging approximately 200 calls per day.
• Explain value proposition and qualify customers for transfer to a licensed agent.
• Overcome objections and move qualified customers forward.
• Follow scripts and processes while keeping conversations natural.
• Meet or exceed transfer goals and KPIs.

Skills

Verbal communication

Active listening

Reading comprehension

Objection handling

Goal oriented

Performance driven

Resilience

Education

High school diploma or equivalent

Job description

SelectQuote is seeking confident, competitive, resilient, and coachable individuals to join our Qualifications Team as a Sales Qualification Associate (SQA).

The SQA is the first sales contact for consumers who have expressed interest in SelectQuote's insurance products. You will engage primarily with inbound prospects, understand their needs, communicate SelectQuote's value proposition, overcome objections, and qualify customers for transfer to a licensed agent.